SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Hannah was very helpful with my query regarding my 0800 number and answered all my questions ……… Thank you”

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Posted 4 years ago

“Had a live chat with Hannah, who was very prompt, understanding, helpful and most importantly, I was given proper time to answer and did not feel rushed, unlike a lot of live chats. Thank you”

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Posted 4 years ago

“Outstanding service, Hannah is so helpful and understanding.”

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Posted 4 years ago

“Zoe has been fantastic, guiding me through and helping me solve any queries I had. Would definitely recommend the service. Thank you so much Zoe.”

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Posted 4 years ago

“Very good customer service from Hannah!”

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Posted 4 years ago

“Very good customer service!”

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Posted 4 years ago

“Had to set up a new UK number for an international client .. Hannah W was on the ball and helped me to get it expedited very quickly ... highly recommend”

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Posted 4 years ago

“Really helpful and dealt with my query promptly. Thanks Zoe!”

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Posted 4 years ago

“After doing a fair bit of research and speaking to various companies I decide to look at switchboard free. I called up in the morning and spoke with Hannah Welsh, she was very knowledgeable and understanding, listened to everything I wanted we agreed on a plan. Wanted to run the numbers my end one last time.... she was very understanding with that and no pressure her end to sign up then and there. I decide it was the right thing to do and signed up, had a question later in the day and Hannah was on hand to help and sorted it out with no problems. 10 out 10 for service.”

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Posted 4 years ago

“Very friendly and efficient service.”

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Posted 4 years ago

“Awesome service and platform.”

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Posted 4 years ago

“Excellent service provided by Zoe. Dealt with my query quickly and efficiently and came up with a solution for our issue at a reasonable cost. Highly recommend. Thank you Zoe”

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Posted 4 years ago

“Very nice polite, friendly and most of all informative. Sorted problem out in minutes with no fuss or hassle. Pleasure chatting with you. Thank you”

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Posted 4 years ago

“Party Tricks Entertainments has been with SwitchboardFree for 2 years and we are delighted with the service and customer support. The online account set up is well explained and easy to follow. The price structuring is reasonable and good value for an excellent service.”

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Posted 4 years ago

“Hannah W sorted my issue out in super quick time. Asked her to come back to me when all sorted and did. Love it when people do what they say! Great Customer service.”

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Posted 4 years ago

“Really Helpful Supportive Team!!”

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Posted 4 years ago

“Hannah was super helpful and was able to help me in a time of panic due to Covid - 19. Her telephone manner was exceptional.”

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Posted 4 years ago

“Hannah was very helpful and sorted out my query in seconds.”

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Posted 4 years ago

“Hannah, explained to me a tricky communications issue in simply language which i understand”

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Posted 4 years ago

“Katie has been fantastic in getting all our recording set up and sounding really professional, especially since it's right in the middle of the covid-19 crisis. Overall I find SBF really helpful and go above and beyond to sort queries.”

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Posted 4 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews