SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good application”

Helpful Report

Posted 5 years ago

“Excellent service. Online portal easy to use.”

Helpful Report

Posted 5 years ago

“Using the service means a call is never really missed as all details are captured and you can ring back as soon as is convenient to you. The way I set this up enabled the client to know they would be dealt with quickly and it has worked very well for the growth of the business.”

Helpful Report

Posted 5 years ago

“This service is grata but theirs a lot of add ons Over all great service and customer service is fantastic”

Helpful Report

Posted 5 years ago

“The quality of any company for me is the way they handle a customer inquiry. I had an issue with our number being promoted publicly by another user (not the fault of Switchboard FREE). The representative i spoke with handled my call and problem with efficiency and resolved the issue almost immediately.”

Helpful Report

Posted 5 years ago

“Nice companie. Shame James left the companie. Good service”

Helpful Report

Posted 5 years ago

“Helpful friendly staff who take their time to explain how it all works and how it will be of benefit”

Helpful Report

Posted 5 years ago

“Very good service.”

Helpful Report

Posted 5 years ago

“great start up number for our business, easy to use, and easy billing process”

Helpful Report

Posted 5 years ago

“Great service with lots of features and really good customer service”

Helpful Report

Posted 5 years ago

“I Haven't Had Many Calls From The Public Yet. As I Haven't Produced Much Marketing Materials, For The Public To Be Aware Of My Business. However The Few Calls I Have Had Have Progressed Smoothly Thanks To The Switchboardfree Configuration I Have. And I Have Made Some Money As A Result. I Am Having More Marketing Materials Produced By A Graphic Designer. I Am Sure Over The Course Of The Next Few Months My Phone Number Which Is Freephone ( Which I Believe Makes A Company Seem More Professional) , Will Be Very Busy And I May Even Have More Orders Than I Can Cope With. Also When Using The Web To Get Callbacks From Companies That You May Purchase A Service Or Product From, It Is Very Useful As A Potential Seller Doesn't Really Want to Add the Costs For Their Sales Departments Phone Calls To The Cost Of Their Products. Also the ability to change settings Yourself Is Very Useful If You Need To Add Transient Business Numbers For Any Freelancers You Hire.”

Helpful Report

Posted 5 years ago

“Fanatic edition to our business, customer care is great and have a mass amount of functions to suit all business requirements. Never have to worry about missing a all again.”

Helpful Report

Posted 5 years ago

“Good setup speed and help. Just about to start using my number so fingers crossed. Hope they have good VoIP soon”

Helpful Report

Posted 5 years ago

“Fantastic service, great staff!!!”

Helpful Report

Posted 5 years ago

“Hi it’s a good product it’s just two costly”

Helpful Report

Posted 5 years ago

“Always enjoyed using there products either when working for another company or my own. Can't wait for there outbound service to start!!”

Helpful Report

Posted 5 years ago

“I would just like to say how good the Switchboard free team are when you call up. No issue is to big or small and they are such a friendly and helpful team of people. I would like to especially pass on my gratitude to Jodie who has walked me through the system with every issue I've had, which is me generally getting to know how the system works. Many thanks Mary Rotec Alarms”

Helpful Report

Posted 5 years ago

“Absolutely fantastic service, always there to chat about any issues and Jodie is just outstanding in her role. The service is worth every penny paying for itself 10 times over a month with customers purchasing items via the freephone number. 10/5 stars.”

Helpful Report

Posted 5 years ago

“We're all really impressed by the switchboardFREE service, especially the audio greetings and the system itself. Each and every time I've liaised with anyone in the team they've always helped quickly and professionally. Special thanks to Jodie for doing an excellent job Overall a really fantastic service, thanks team.”

Helpful Report

Posted 5 years ago

“Really great service, I have a local number for my”

Helpful Report

Posted 5 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews