swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,979 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Great customer service. Unfortunately the carrier had three aborted attempted deliveries before I had to send a friend to meet him outside my building, as my delivery instructions were not followed.”

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Posted 1 month ago

“Awsome rapid delivery”

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Posted 2 months ago

“I have no problem with the product and my husband loves it. My issue is with delivery I paid for next day delivery and had to wait a further day. Was told there was an issue in my area holding up delays. I did contact the supplier to ask why there was a delay as I paid a lot out for postage but never heard anything back. I believe I should have at least been given a refund for the postage but have not been offered this either.”

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Posted 2 months ago

“Quite happy with the purchase, packaging for shipping leaves much to be desired. Box inside mailer envelope was crushed, thank goodness it was flat and metal or it would have been destroyed.”

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Posted 9 months ago

“The knife is great and so are the engravings. However, the knive was not clean. I had to polish the blade and scissors. Usually they are sparkling. But whoever did the engraving did not bother to clean it afterwards.”

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Posted 9 months ago

“Fast delivery and I had engraving on the blade which was very good.”

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Posted 10 months ago

“Good product except the barcode sticker caused a problem with the lovely box.”

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Posted 10 months ago

“A good service and the product arrived in the promised time. A little expensive as I found the product much cheaper on the high street only a few days later.”

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Posted 1 year ago

“I received my Swiss amry knife (Champ) in good time. Unfortunately, some of the blades do not open and close properly. I do not see any damage. I am now in Kenya so retruning this item is no longer possible.”

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Posted 1 year ago

“Everything was perfect✨️✨️✨️✨️ Thank you”

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Posted 1 year ago

“Like the products and prices but please stop using Royal Mail for shipping. They are so unreliable. I have been waiting 2 weeks for my order.”

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Posted 1 year ago

“Good quality knife, only the negative box was damaged and it was a gift.”

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Posted 1 year ago

“I can’t rate as yes this is a Christmas present Thank you”

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Posted 1 year ago

“Product as expected and quick delivery.A slight complaint that the box , containing the knife was slightly squashed in transit which is not ideal as it’s for a Christmas present.Maybe an additional layer of padding within the padded envelope would help”

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Posted 1 year ago

“I tried buying a similar product from amazon but the quality wasn't as good. So I went direct to wholesalers.”

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Posted 1 year ago

“The strap arrived promptly and my husband was able to fit it easily.”

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Posted 1 year ago

“Ordered a walnut panel pen knife. Competitive price and fast delivery. Only small moan...it was posted in flat envelope so box was damaged, poor for gift presentation.”

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Posted 1 year ago

“Great service. Quick delivery. Quick, free returns process. Took a little while to make refund. But no complaints.”

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Posted 1 year ago

“My wife has just purchased a 2022 Damascus Swiss arm knife limited addition. She also had my name inscribed on it as well for my 70 th Birthday. Many thanks to Swiss Store especially Jackie who had to sort an adjustment to my order Many thanks Ian Tilley”

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Posted 1 year ago

“You did your job. It was okay and everything was fine. The packaging for delivery was very good. I didn’t expect more than I got, so what else can be said; if you want praise for just doing what is expected, look elsewhere. You just did your job.”

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Posted 1 year ago

Thanks for taking the time to leave us a 4 star rating, Richard. Kind Regards, Jamie

Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 1,979 reviews