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swiss-store.co.uk Reviews

4.8 Rating 1,924 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 1,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

Anonymous
Anonymous  // 01/01/2019
Excellent service. Quick and good quality
Helpful Report
Posted 7 years ago
I am waiting for the Danish postal service to deliver the two personalised Huntsman Swiss Army knives which I ordered from Swiss Store. I may comment more when they arrive. In the meanwhile, please be aware that it was not easy to add the second personalised Huntsman (which has different wording). Next time you update your website, it would be helpful if you could add a "Continue shopping" button. With best wishes, Christopher Hawgood chris@hawgood.org
Helpful Report
Posted 7 years ago
Am so annoyed - We got the request for the review before we even got the product! Having emailed and phoned Swiss store and being promised that someone would be back to me about the delayed delivery we heard nothing back - except this request for a review. The product ordered is a present, the event is tomorrow, and I have no present. I certainly will never be using Swiss store again.
Helpful Report
Posted 7 years ago
Apologies for the delay on your parcel, our international service has had some issues with deliveries to Ireland, this how now been resolved. If there is anything further we can do please get in touch. Thanks Matt
Posted 7 years ago
A very good and quick service because my daughter needed it for camping and no better place then swiss store as it delivered on time so very happy.
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Posted 7 years ago
Really happy with my purchase x
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Posted 7 years ago
Bought the 17" trolley bag and a Swiss Army knife engraved. All came the next day & all ultra high quality. Couldn't be happier.
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Posted 7 years ago
Thank you very much for the prompt delivery of our swiss army knife poduct and engraving perfect .would shop with you again
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Posted 7 years ago
Had my son's name etched onto a Victorinox Huntsman Lite (jelly red). Super job - just like the etching I had done in a shop in Interlaken, Switzerland in 1987 - I still use the knife daily. I was concerned about the etching as the photos are mainly of laser etched blades, and the Jelly Red clear sides look a bit thin. But the plastic is strong and the etching came out well. Fast service and good price. The free sharpening stone has been confiscated - I want my 11 year old to have a blunt knife blade ASAP.
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Posted 7 years ago
I ordered a blue Hunters Swiss Army Knife with writing etched on to the blade in the evening and the knife arrived the very next day. This is the third knife I have bought from this company and I highly recommend them.
Helpful Report
Posted 7 years ago
Unbelievably good service; ordered a customised product after 4pm on Friday and had it delivered on Saturday morning . . . . EXCELLENT service, well done and thank you.
Helpful Report
Posted 7 years ago
All good thank you.
Helpful Report
Posted 7 years ago
I recently lost my one of these 28 years old (1989) and apart from the addition of a carrier bag holder/hook & a small wood chisel? and the metal file is slightly coarser the new one is the same. Everything seems to operate as intended pleasantly surprised that the quality is still as good.
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Posted 7 years ago
I now have several variants and each one is as good as the other. The quality is always indisputable, perfect for the job they were made for. I wouldn't go anywhere without one.
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Posted 7 years ago
First class service all the way from start to finish, delighted with my purchase. Thanks Dermot
Helpful Report
Posted 7 years ago
Super quick delivery to France! Swiss Army knife was perfect for a gift. The engraving was also perfect. I paid for gift wrapping and hand written tag, this was also great. Thank you so much
Helpful Report
Posted 7 years ago
fast
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Posted 7 years ago
My son is so happy with his present - loves the engraving which is a great extra & makes it a bit more special. Would definitely buy again!
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Posted 7 years ago
I ordered two personalised knives for my twin's 18 birthday. The knives arrived next day and were beautifully gift wrapped. The etching was perfect... all in all great products, great service and I would recommend Swiss Store to anyone. I will shop here again.
Helpful Report
Posted 7 years ago
Very helpful when I called about engraving. Dispatched the same day of order .
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Posted 7 years ago
Bought an engraved knife as a gift for a friend's birthday. Really pleased with the high quality finish on the product and the speedy delivery.
Helpful Report
Posted 7 years ago
swiss-store.co.uk is rated 4.8 based on 1,924 reviews