swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,971 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable bag, however colour described in pictures is not exactly what I recieved it's all black instead of Gray front pocket as shown in pictures.”

swiss-store.co.uk 4 star review on 30th January 2019

Helpful Report

Posted 6 years ago

“all very good”

Helpful Report

Posted 6 years ago

“I bought this from the Swiss store because I needed the piece of mind that I was buying a quality product and I wasn’t disappointed at all , very well parceled and a quick tracked delivery also so highly recommended”

Helpful Report

Posted 6 years ago

“The delivery was very quick, which is particularly great because without my Swiss Champ (nicked by Cape Town Airport security) I am lost - it was my best tool, and good friend. Now thanks to Swiss Store I am restored to having the Champ again. The new knife was not cheap but the it is more than worth it, and Swiss Store threw in a sharpening stone, which hones the blade without scratching it. A bonus was my name engraved on the side. How they did it in the time beats me but I’m very grateful. I’ve already repaired something with a combination of the pliers and small blade. Thank you Swiss Store, I’m well pleased!!”

swiss-store.co.uk 5 star review on 22nd January 2019

Helpful Report

Posted 6 years ago

“Excellent detailed website ensuring correct size of watchstrap from wide selection available. Arrived next day. Excellent quality and just right.”

Helpful Report

Posted 6 years ago

“My package never arrived! Multiple attempts to reach swiss-store.co.uk have not yielded any response. I do not recommend shopping here.”

Helpful Report

Posted 6 years ago

Hi There, I am sorry to hear this. It looks like it has gone missing in the post but has been resent. As discussed earlier today, it is on the way to you. Apologies for the lack of communication. Kind Regards, Sabina

Posted 6 years ago

“Excellent service all items delivered as expected and as described.”

Helpful Report

Posted 6 years ago

“Very nice product delivered promptly.”

Helpful Report

Posted 6 years ago

“Great service. Delivered what was promised and promptly as well. Would recommend and definitely use again. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent product, arrived promptly after ordering. Quite good value also. Web store is also very wrll set out allowing you to find exactly what you need. Overall very good.”

Helpful Report

Posted 6 years ago

“The product fitted with the description and I am very happy with it. However, the delivery time was dismal. It took more than 3 weeks.”

Helpful Report

Posted 6 years ago

Hi Andreas, Apologies for the delay, unfortunately some international deliveries were delayed by strike action in Brussels, and this led to delays on orders. Ive refunded your postage costs - many thanks. Matt

Posted 6 years ago

“Great service. Quality product. Would definitely use Swiss store again”

Helpful Report

Posted 6 years ago

“Great quality”

Helpful Report

Posted 6 years ago

“Website is clear, delivery information is correct. I ordered a pouch which had initials added and arrived within 2 days - brilliant”

Helpful Report

Posted 6 years ago

“Product arrived in food time and well packaged.”

Helpful Report

Posted 6 years ago

“Fast delivery. Item was amazing quality and lived up to the Swiss-store product quality we have come to expect. Very happy with purchase.”

Helpful Report

Posted 6 years ago

“Wow, this was the quickest service I have ever had from any on line store! ‘Swiss’ effiency at its best.”

Helpful Report

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

“Website quick and easy to use. Bought 2 knives as Christmas gifts. Not seen the pen/torch one advertised anywhere else before.”

Helpful Report

Posted 6 years ago

“Item is very well made ... The problem I got was the picture made it look like it had a torch as well ..... But it didn't have one .... I should of read more .... All in all its a nice item and the engraving looks great”

Helpful Report

Posted 6 years ago

swiss-store.co.uk is rated 4.8 based on 1,971 reviews