swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and service.”

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Posted 1 year ago

“Found the strap I wanted with no bother, great price too. Quick delivery and it fits perfectly. No hesitation in recommending Swiss-store, many thanks.”

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Posted 1 year ago

“The fishing Swiss army knife was purchased as a present. My partner was delighted and it has been very useful. The delivery was quick and the website was easy to use.”

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Posted 1 year ago

“Great knife. Engraving looks good.”

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Posted 1 year ago

“Very good experience with ordering and delivery. I was kept updated with the progress of processing and shipping.”

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Posted 1 year ago

“I was very happy with service overall, the price was good and the dispatch and delivery was exactly as described, so it helped make sure a last minute purchase for Mother's Day arrived on time. Thanks”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star review! I'm so glad to hear that you were very happy with our service and that it arrived on time. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Item exactly what I needed and delivered swiftly.”

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Posted 1 year ago

Thank you for the 5 star review! We're really pleased to hear it. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Order issues. Systems not functioning and no email confirmation received until I called up to query what was going on. Poor start.”

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Posted 1 year ago

Thank you for taking the time to leave some feedback, I'm very sorry for the issues you had online; there must have been an issue with the website at the time of ordering. I'm glad our team was able to update you over the phone. My apologies again. If you ever have trouble in the future, please don't hesitate to give us a call so we can place the order over the phone instead. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Extremely happy with the service, had the penknife engraved which looked great, very happy, gave the knife to my husband for his birthday and he was extremely happy”

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Posted 1 year ago

Thank you so much for your fantastic 5-star review, Anita! We are delighted to hear that you had a great experience with us and that the engraved penknife was much appreciated! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great service, delivery time and product”

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Posted 1 year ago

Hi Romina, Thank you for your review! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Worth the money”

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Posted 1 year ago

“I ordered a replacement strap for my watch and from the moment I created the order I was kept informed of its progress and I was given the shipping tracing number. I am astonished at the customer service and one could only wish other online sellers could learn a lot from Swiss Store. Thank you for a great shopping experience.”

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Posted 1 year ago

“Excellent product, service, very fast delivery by Royal Mail - totally satisfied!”

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Posted 1 year ago

“A happy buying experience. Excellent customer service”

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Posted 1 year ago

“Very impressed by the quality of your staff and their help with completing my order.”

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Posted 1 year ago

“Reliable service, fast shipment and great communication. What more could a customer want? Also some great prices too! I highly recommend”

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Posted 1 year ago

Dear Owen, Thank you so much for your great review. We are delighted to hear how happy you with with the service, shipping speed and communication through out the order process. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Exactly as described and delivered quickly. Price was fair also.”

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Posted 1 year ago

Hi Dave, We are very grateful for you taking the time and leaving us such a positive review. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Swift delivery and backpack is awesome. I would definitely order from Swiss Store again!”

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Posted 1 year ago

“Great stocks, very prompt delivery”

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Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews