swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,971 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order the product, customer service was great when I phoned up, and the watch strap was packaged in such a way that he could fit through the letterbox. The watch strap is of excellent quality, and my husband was very happy. 😀”

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Posted 4 years ago

“I'm not really sure if the postage charges were deliberately made confusing or poorly written,but they caught me out. However, after complaining they were promptly rectified. The rest of the transaction was well performed,delivering a fine product. Derek Wightman”

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Posted 4 years ago

Hi Derek, thanks for your review, we have refunded the £3.99 express delivery and put your order on our standard delivery which is free. This is usually selected by customers via a dropdown menu in the basket. Full details of our delivery costs are available on the product page, as well as our deliveries page. Many thanks.

Posted 4 years ago

“I have had the swiss army card for years and always have it with me, excellent product”

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Posted 4 years ago

“I had an issue with an item I purchased from Swiss-store.co.uk. The store handle the problem exceptionally efficiently. The replacement returned within 4 days and totally acceptable. Their Customer Service was first class.”

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Posted 4 years ago

“It's a smart website selling some very useful and desirable products. My new Victorinox is excellent. It arrived swiftly and in perfect condition.”

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Posted 4 years ago

“No issues at all very fast delivery / turn around time”

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Posted 4 years ago

“Ordered a Swiss Army knife for my partner's birthday engraving was perfect and the even rang me as I accidentally ordered the wrong size box for the knife.. they gave me a replacement box for the same price.. brilliant”

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Posted 4 years ago

“Happy with the item, fast delivery.”

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Posted 4 years ago

“Great knife, speedy delivery even with the blade engraved, recommend highly!”

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Posted 4 years ago

“Ordered a watch strap online. Arrived very quickly. Full instructions and tool to use to replace old strap. Excellent service at a reasonable price. Happy to use again and recommend to others.”

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Posted 4 years ago

“Arrived promptly. Engraving on blade accurate and beautiful. Husband very happy with it.”

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Posted 4 years ago

“It was easy select the secateurs I wanted, simple to place my order on line, and delivery was speedy. Excellent service all round”

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Posted 4 years ago

“Very pleased to find that I could get a new pair of Felco secateurs from the Swiss Store. (I've had my previous pair for about 25 years!) The sale process was both swift and very secure.”

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Posted 4 years ago

“I have been looking for Mondaine watch straps for months. Found outdoor 365 with Swiss store within. Mondaine watch straps here. great service, booked and arrived within days - good for what we are going through. great site, loads to browse and purchase!”

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Posted 4 years ago

“Didn't cover themselves with glory initially (sent the wrong item - Pioneer Alox rather than the Pioneer X Alox that I ordered); but when queried sent the replacement by next day delivery.”

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Posted 4 years ago

“Easy website to use, quick despatch item arrived before designated date - overall very happy”

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Posted 4 years ago

“Brilliant 16' laptop bag. I've owned Swiss stuff in the past and they are the only bags I don't break! This one is of the same high quality.”

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Posted 4 years ago

“These guys succeeded where victorinox failed. Fast delivery even during covid pandemic. Engraving on the blade is fantastic to personalise your knife. Will be shopping with swiss store again without a doubt”

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Posted 4 years ago

“We received our order very quickly and efficiently and very pleased with our engraved Swiss Army Knife”

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Posted 4 years ago

“Great experience and excellent product!”

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Posted 4 years ago

swiss-store.co.uk is rated 4.8 based on 1,971 reviews