swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,983 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good, prompt service, and the inscription was great, thank you.”

Helpful Report

Posted 9 months ago

“Fast Efficient Service”

Helpful Report

Posted 9 months ago

“PERFECT Great quality item. Reasonably priced. Great Service. Quick, Easy Transaction and Great Communication. Was unsure if this was the right part for me but PERFECT ! I now have my secateurs back in one piece. Thank you.”

Helpful Report

Posted 9 months ago

“Great backpack, well put together. Been using for a couple of weeks now and enjoying carrying my devices in comfort”

Helpful Report

Posted 9 months ago

“Over the moon with my new “Climber” Swiss knife, as always great product and fast delivery. Hoping to keep hold of this one, which is why I also purchased a belt pouch to keep it safe. Unfortunately the pouch is a bit over sized, which is a little bit of a disappointment. But on the whole a great purchase as always.”

Helpful Report

Posted 9 months ago

“The knife is great and so are the engravings. However, the knive was not clean. I had to polish the blade and scissors. Usually they are sparkling. But whoever did the engraving did not bother to clean it afterwards.”

Helpful Report

Posted 9 months ago

“Very quick delivery, web site good layout.”

Helpful Report

Posted 9 months ago

“Arrived promptly good price Felco replacement Springs fitted Felco 6 perfectly worth buying Like new again. Would recommend.”

Helpful Report

Posted 9 months ago

“Speedy service & good communication throughout the process.”

Helpful Report

Posted 9 months ago

“My First Victorinox Swiss Army Knife. Excellent service engraved with my son's name . My little boy was over the moon when he got it ,so was I (his Dad)”

Helpful Report

Posted 10 months ago

“Quick service and great communication ☺️ I have always worn a red leather watch strap, but this time, they were out of stock. I chose a black vegan strap and wasn’t disappointed! It looks and feels great and was really easy to attach 👍”

Helpful Report

Posted 10 months ago

“Exceptionally quick delivery - I would purchase from this merchant again without hesitation”

Helpful Report

Posted 10 months ago

“Small engraved gardening knife ordered as a gift. Great quality, fast delivery, would order again.”

Helpful Report

Posted 10 months ago

“Brilliant. Ordered twice from here, first time sent product back as I made a mistake in product choice, Swiss Store made the return so easy. This time, chose the correct product and as it did the first time, arrived quickly and well packaged.”

Helpful Report

Posted 10 months ago

“Fast delivery and I had engraving on the blade which was very good.”

Helpful Report

Posted 10 months ago

“An excellent product and a reliable replacement for the one taken away at the airport.”

Helpful Report

Posted 10 months ago

“Very happy with the service. lost my old swiss army knife and was lost without it, I ordered a new one and it arrived in 2 day!!”

Helpful Report

Posted 10 months ago

“Easy buying process , husband very pleased with his new knife , fast delivery”

Helpful Report

Posted 10 months ago

“Expensive for what we received, my order put the item into the basket and wasn't aware that there were different sizes and tool option. So as a complete novice to this she ordered the wrong item which can't be returned as it was also personalised. BE CAREFUL.”

Helpful Report

Posted 10 months ago

Hi Ashley I'm sorry to hear you ordered the wrong engraved product. Please be advised that you can return it to us despite it being personalised. I will email you directly with the returns information for you your order. Many thanks Kind regards Sue Customer Service

Posted 10 months ago

“Very pleased with the service and pricing from start to finish. Thanks”

Helpful Report

Posted 10 months ago

swiss-store.co.uk is rated 4.8 based on 1,983 reviews