swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery, really fast and great quality! Thank you. Used again already!”

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Posted 4 years ago

“Very good Would have been useful to see how engraving looks on a knife and not just on a screen”

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Posted 4 years ago

“Item as described and delivered quickly. Thoroughly recommend and would buy from again. Excellent transaction, thank you.”

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Posted 4 years ago

“I am delighted with the items ordered. Although delivery was later than expected this was down to the courier company. When I telephoned and said I had not received the order an employee named Zara was extremely helpful and said she would re-order immediately. In actual fact the order arrived later that day so there was no need to re-order. I am also very happy with the engraving as the items are a gift for my grandson and I am sure he will be delighted. Many thanks.”

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Posted 4 years ago

“Excellent prompt service”

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Posted 4 years ago

“Excellent product and very speedy delivery. Would definitely recommend”

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Posted 4 years ago

“Excellent for those hard-to-find bits others list but don’t actually have. Even Victorinox doesn’t even list some of the genuine parts Swiss-Store have. From now on my first stop. Recommended.”

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Posted 4 years ago

“Awesome products - great service”

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Posted 4 years ago

“I'm a returning customer and once again the service was excellent. A quality replacement strap for my Mondaine watch, with a handy tool to make replacing the strap in seconds. Highly recommend!”

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Posted 4 years ago

“Very happy with the product. The 10 year old who will receive it for his birthday on 15th will be equally delighted I’m sure.”

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Posted 4 years ago

“Prompt delivery even in a global pandemic. excellent product”

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Posted 4 years ago

“Excellent service next day delivery and I can now wear my watch again”

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Posted 4 years ago

“Products as described. Delivery time as promised, very happy customer.”

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Posted 4 years ago

“Thank you - it arrived promptly - is just what I wanted. Excellent quality and service.”

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Posted 4 years ago

“It was easy to order the product, customer service was great when I phoned up, and the watch strap was packaged in such a way that he could fit through the letterbox. The watch strap is of excellent quality, and my husband was very happy. 😀”

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Posted 4 years ago

“I'm not really sure if the postage charges were deliberately made confusing or poorly written,but they caught me out. However, after complaining they were promptly rectified. The rest of the transaction was well performed,delivering a fine product. Derek Wightman”

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Posted 4 years ago

Hi Derek, thanks for your review, we have refunded the £3.99 express delivery and put your order on our standard delivery which is free. This is usually selected by customers via a dropdown menu in the basket. Full details of our delivery costs are available on the product page, as well as our deliveries page. Many thanks.

Posted 4 years ago

“I have had the swiss army card for years and always have it with me, excellent product”

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Posted 4 years ago

“I had an issue with an item I purchased from Swiss-store.co.uk. The store handle the problem exceptionally efficiently. The replacement returned within 4 days and totally acceptable. Their Customer Service was first class.”

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Posted 4 years ago

“It's a smart website selling some very useful and desirable products. My new Victorinox is excellent. It arrived swiftly and in perfect condition.”

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Posted 4 years ago

“No issues at all very fast delivery / turn around time”

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Posted 4 years ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews