swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,972 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered felco secateur blades. Very impressed with order acceptance, confirmation of delivery and receipt of goods. Thank you Swiss store.”

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Posted 7 years ago

“Timely effortless delivery of my order.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Easy ordering, quick delivery, good communication and excellent price”

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Posted 7 years ago

“Without the "free" tool to assist with removal and replacement of the strap the process of changing the strap would have been quite difficult. Excellent idea to provide.”

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Posted 7 years ago

“very good service and kind people. Fast delivery. Perfect !”

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Posted 7 years ago

“Great price and product choice, easy checkout and email response”

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Posted 7 years ago

“Item arrived really quickly but unfortunately was damaged in the post. Customer services were excellent and sent me a replacement which was with me the next morning. Brilliant service! Thanks”

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Posted 7 years ago

“Easy to order on line. Item was out of stock so they emailed when back in stock. Quick delivery time, no hassles. Thanks”

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Posted 7 years ago

“Really impressed by the product and the quick delivery - having place an order including engraving on Wednesday, it was delivered on Friday. The product itself is of a very high quality, which I was very pleased about having been slightly nervous about ordering from someone other than the manufacturer. Would recommend this website.”

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Posted 7 years ago

“It is an excellent product and nicely engraved in accordance with my order. I was amazed at the speed of delivery - 2 days from ordering including engraving. My only criticism is that the product was substantially more expensive than on other sites, but they did not offer engraving which was important to me.”

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Posted 7 years ago

“Ordered felco secateurs 2 only had them a short while but in that time I've used them extensively really good so far and for the price they should be. Swiss-store were brilliant I was worried about not getting a e-mail reply and they sorted it out straight away. I ordered them using normal post, arrived 2days later. Excellent service excellent secateurs.”

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Posted 7 years ago

“Well planned and easy to navigate website that showed all options clearly. Parcel duly arrived when they said it would in tip-top condition. Very pleased with everything and would recommend to others wanting similar products (Swiss army penknife)”

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Posted 7 years ago

“Good selection or items with clear presentation and good descriptions, Nice touch with the accessory accoutrements thrown in and good price on engraving + £5 discount on first order.”

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Posted 7 years ago

“i initially found swiss store on a google search , the young lady who answered the phone was friendly,helpful and informative,and the item arrived next day as promised,, very impressed with the service, would order again.”

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Posted 7 years ago

“Great peice of kit and quick service!”

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Posted 7 years ago

“Pure quality”

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Posted 7 years ago

“Item arrived in promptly and in perfect condition. Very satisfied.”

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Posted 7 years ago

“Swiss store had the Victorinox Huntsman lite at a very affordable price and since I've fancied one for a while now, I thought it was rude not to order it immediately, especially as it came with a free sharpener! The knife itself is excellent quality with all the tools I require and is now in my pocket every day. Service was excellent and I'm now like a kid with a new toy...”

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Posted 7 years ago

“Good gift and nicely engraved with my son's name. Received very quickly after ordering. I had trouble with web site accepting a promotion code and I phoned to seek help. Very helpful chap said he would credit me with the value of promotion and he did. All round good purchase/ experience and I will buy again from this site.”

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Posted 7 years ago

swiss-store.co.uk is rated 4.8 based on 1,972 reviews