swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,972 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after receiving the wrong knife and 2 emails and a phone call later to get it sorted, once I received the correct one the next day I was very happy. customer services was very quick at sorting the problem out and sent a gift for the inconvenience.”

Helpful Report

Posted 8 years ago

“Ideal birthday present for my son. Bought his first one over 20 years ago and this one was to update it.excellent quality and superb delivery.”

Helpful Report

Posted 8 years ago

“I had been looking for a very specific Swiss army knife to replace one that my Dad has used until it has worn out. Found it on here and ordered it. Decent price and quick delivery. Knife came neatly boxed and went through the letter slot (so no trip to the post office to pick up a parcel - always a bonus). Very pleased and would order from again.”

Helpful Report

Posted 8 years ago

“Arrived promptly. Inscription done well.”

Helpful Report

Posted 8 years ago

“I bought a victorinox cybertool lite on a sunday afternoon and my order was processed and dispatched the next business day. I have received my order in good condition and delivery is super fast. I would highly recommend this store if you are looking for authentic victorinox multi-tools online.”

Helpful Report

Posted 8 years ago

“Gerry accurate engraving on the correct knife, on time Very satisfied”

Helpful Report

Posted 8 years ago

“absolutly loved my product I ordered the company is great easy you to use website and quick on delivery very happy have ordered a couple of times now”

Helpful Report

Posted 8 years ago

“I received the Swiss Army knife from them and had asked for it to be laser engraved with my God Son's name. They did this, unfortunately it was a bit of a mess with the surrounding case badly scratched. I emailed them directly but didn't receive a response. I've had to send the gift off as it is now, so not particularly happy.”

Helpful Report

Posted 8 years ago

“Found this Company extremely helpful even to phoning me to ask which font I wanted inscribed on the knife. I had omitted this on the form. I would definitely shop with them again .”

Helpful Report

Posted 8 years ago

“I bought a Swiss army knife for my husband as an anniversary gift. He was delighted with his gift. Just what he was looking for. Only criticism I have is that the engraving was very pale not easy to see. Would have preferred in a darker colour. But all in all very happy.”

Helpful Report

Posted 8 years ago

“Thank you so much for your wonderfully efficient service. The Swiss Army knife arrived the next day before 1pm as promised. The engraving was perfect including the addition I requested at the very last moment and after the order had been accepted. My grandson was truly delighted with his individualised 16th birthday gift. Total success !”

Helpful Report

Posted 8 years ago

“Thank you so much for the quick delivery of the Swiss card. It was a gift for my husband and he is thrilled with it. Thank you once again.”

Helpful Report

Posted 8 years ago

“BRILLIANT ITEMS AND QUICK DELIVERY, I'M ONE VERY HAPPY CUSTOMER”

Helpful Report

Posted 8 years ago

“This was a gift to a gentleman who is both a friend and an excellent carpenter and joiner. He has gone to great lengths to discuss wood and ageing of trees with us and we thought this Swiss Army knife in a wood case would be the ideal Christmas Present. The items is of a high quality and worth every penny.”

Helpful Report

Posted 8 years ago

“The order for a Swiss Army knife was despatched from stock promptly and arrived quickly.Good sevice.Richard.”

Helpful Report

Posted 8 years ago

“As an overseas purchaser I'm very pleased that a contact telephone number is given in the advertising as very often only a website is - which is not very good for anyone who does not use the system via computer. Well done. Quick delivery too - to the far side of the world. T.M.”

Helpful Report

Posted 8 years ago

“Very good next day”

Helpful Report

Posted 8 years ago

“What amazing service! Ordered, with engraving, one day - arrived, before lunch, the next. Looked great, and made someone's 21st very happy! THANK YOU.”

Helpful Report

Posted 8 years ago

“Excellent service and delivery. The rucksack was a little extra, but you notice it when used, For example, I can get one from another make for £40 cheaper, however it lacked on extremely important item - the handle on the top of the bag. When you take a ruck sag off your back and its heavy, how are you supposed to hold it, if that handle is flimsy and starts bitting into the skin of your hand ?”

Helpful Report

Posted 8 years ago

“The 2016 limited edition Victorinox Damascus knife is as one would expect a fantastically put together item. Functional and beautiful at the same time. The service was fantastic and the knife arrived super quick. Will definitely use this company again!”

Helpful Report

Posted 8 years ago

swiss-store.co.uk is rated 4.8 based on 1,972 reviews