swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,970 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good service with quality products. A little more expensive than would like though!”

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Posted 2 years ago

“No complaints. Good service. I made mistake on size of strap ordered so had to return which was free to do. Re-delivery was dealt with quickly. Very happy to recommend this company.”

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Posted 2 years ago

“A quick and professional transaction, will definitely shop there again.”

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Posted 2 years ago

“Quick delivery to Thailand. Arrived new and beautiful just as expected. Buy without hesitation. I’ve bought several knives from this company.”

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Posted 2 years ago

“I ordered an Evolution 14 pocket knife for my son's 40th birthday and had the handle engraved with his name . I ordered it on a Friday and it popped through my letter box on the Tuesday . As I ordered from them before I expected a prompt service , but this was exemplary service . I can highly recommend them .”

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Posted 2 years ago

“Bought a Swiss Army Knife for my Godson's Christening (to be used when he's older of course). I added the engraving upgrade which looks very nice. The product is excellent and arrived extremely quickly. 5 stars”

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Posted 2 years ago

“Excellent service, and good value for money. The website is clear and easy to use. Delivery was on the predicted day. Overall a great experience, just how buying from a website should be.”

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Posted 2 years ago

“Overall, an okay experience. Postage was very quick, but the packaging of the product wasn’t great; very small & thin cardboard box, with nothing around the knife to protect it except it’s original packaging. When I opened the box to reveal the knife for the first time, it looked like it had already been opened and touched (fingerprints/marks seemed to be present on parts of it). This was quite weird and inconvenient. The engravings I added to mine also turned out to be a bit different to how they were presented to me when I was preparing them on the website (font was larger & placement was slightly off). However, despite all of that, the value was great and the knife was in perfect condition (after I cleaned it).”

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Posted 2 years ago

“Helpful customer support. Quick and efficient delivery”

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Posted 2 years ago

“I got a classic red camping pen knife. Medium size, just as described on the site. Came in perfect condition in a new box, and was nicely engraved as I had wanted it. So why only 4 stars? Well, the blades are quite hard to pull out for people who have short or weak fingernails. Anyway, they're stiff and somewhat inconvenient.”

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Posted 2 years ago

“Quick delivery beautifully wrapped Very pleased with service”

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Posted 2 years ago

“Delivery in 2 days excellent product, light a great addition & small size fits better onto key ring.”

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Posted 2 years ago

“Brilliant and fast, highly recommended”

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Posted 2 years ago

“Swiss quality, so far so good!”

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Posted 2 years ago

“all good all as described”

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Posted 2 years ago

“very efficient service - ordered Montaigne watch strap and it was delivered within 48 hours. Fair pice on the watch strap and will use this service in future.”

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Posted 2 years ago

“Excellant service”

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Posted 2 years ago

“Really impressed with speed of delivery given the I had the product personalised. I was only expecting a transfer of the message but delighted that it was engraved. Husband very happy with his Father’s Day present.”

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Posted 2 years ago

“Great service. There was a small problem with my order at first but you can always judge the quality of seller by how quickly and easily the problem is solved. So for me Swiss Store are a Great Seller with Great Service. THANKS”

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Posted 2 years ago

“quickly and efficiently. I recommend to everyone”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 1,970 reviews