swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,971 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product purchased to replace lost pocket knife with same specification. Prompt delivery and excellent service.”

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Posted 3 years ago

“I love doing business with this company as I have supported their other departments as well.”

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Posted 3 years ago

“Great service and really good product well done”

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Posted 3 years ago

“I received excellent and fast service”

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Posted 3 years ago

“Most aspects of purchase were good , web site is quick well laid out, I like the quality of the swiss knifes and have several . This purchase a gift , was disappointing . Why . 1 . No engraving on both sides of the handle, I've had it the past , I could not find how to anyway . 2 . Ordinary postage delivery time is .....slow, ....time stated seems intent on pushing customers to the special delivery service . which is expensive . I can arrange a single courier delivery on the net for a small charge . If I can get reasonable charge for a one off delivery , swiss army products will have economy of scale, an can do better .”

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Posted 3 years ago

Hi James, Thanks for your feedback - we'd be happy to engrave on both sides of the handle and if you'd like us to do that, please do return it to us with an explanation of what you'd like adding. We have 3 delivery options available which we think covers all requirements. You can have next day delivery at £7.99, £3.99 for Royal Mail first class or free delivery with Royal Mail second class postage, if your order is over £30. Kind regards, Jude Customer Service

Posted 3 years ago

“Excellent pricing and propmt delivery”

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Posted 3 years ago

“Found what I was looking for at a good price, and the engraving facility is great, the wooden knife has the engraving carved deep into the wood so can’t be removed or rubbed off.”

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Posted 3 years ago

“Really good service, fast delivery. Happy with items.”

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Posted 3 years ago

“Speedy service for spares that were out of stock at my usual suppliers. Happy to use them again.”

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Posted 3 years ago

“Can’t fault it, the item was delivered the next day and is an excellent to product as to be expected”

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Posted 4 years ago

“Really good service, speedy delivery. High quality products , engraving to a high standard, will buy again.”

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Posted 4 years ago

“Good product, super quick delivery. Everything you can really ask for.”

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Posted 4 years ago

“Excellent service, the Bamix arrived within two days. This was great as no other company we looked at appeared to have it in stock, possibly since it is made in Europe and the English and Welsh were conned into the biggest mistake ever when they voted for Brexit which has caused huge trading difficulties with our continental neighbours.”

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Posted 4 years ago

“Very pleased with the new penknife for my grandson. The engraving looks great on the blade and the turnaround on the order was excellent. Would use again.”

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Posted 4 years ago

“Great service and really quick delivery. The speed of the delivery surprised me. Would definitely recommend and will purchase from them again”

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Posted 4 years ago

“Delighted with the service and the product. I did some research before I ordered otherwise I would not have known which to choose as there are so many. I would have liked being able to search by the number of 'leaves' but couldn't find the right search words. In the end I went with a recommendation from a video watching something I wanted to use the knife for. Neat and fits in the pocket. Bonus - the tweezers worked great on my eyebrows. Jean”

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Posted 4 years ago

“It is now 17/1/21 and my order has not yet arrived. Please look into this for me. Regards Paul Hughes”

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Posted 4 years ago

Hi Paul, Tracking shows that this was sent to you on 23 December, as it's been some time without an update I am assuming it has been misplaced over the Christmas period. We don't have the exact colour in stock but I have arranged for the closest match to be sent to you. If you're not happy with it, we do have a free returns service. Best wishes, Jude Customer Services

Posted 4 years ago

“Great knife and engraving.”

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Posted 4 years ago

“Excellent service Ordered online Received next day”

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Posted 4 years ago

“It was a gift but it was very good service and quick!”

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Posted 4 years ago

swiss-store.co.uk is rated 4.8 based on 1,971 reviews