swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,970 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service - quality products and delivered swiftly.”

Helpful Report

Posted 1 year ago

“You did your job. It was okay and everything was fine. The packaging for delivery was very good. I didn’t expect more than I got, so what else can be said; if you want praise for just doing what is expected, look elsewhere. You just did your job.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a 4 star rating, Richard. Kind Regards, Jamie

Posted 1 year ago

“Swiss store are brilliant but unfortunately they use Royal Mail to deliver. My items sat in a warehouse in Bristol for over a week with Royal Mail, whilst saying on its tracker page that my item was due for delivery the previous Friday . As a result, this 21st present hadn’t arrived. Please swap to a reliable courier company!”

Helpful Report

Posted 1 year ago

“reasonably priced items, prompt dispatch and delivery.”

Helpful Report

Posted 1 year ago

Thank you so much Paul for your 5 star rating of swiss-store.co.uk, we really appreciate your feedback. We're glad to hear you have been pleased with our prices and dispatch time. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Quality product, good value, delivered as promised.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of swiss-store. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Excellent delivery and service.”

Helpful Report

Posted 1 year ago

“Found the strap I wanted with no bother, great price too. Quick delivery and it fits perfectly. No hesitation in recommending Swiss-store, many thanks.”

Helpful Report

Posted 1 year ago

“The fishing Swiss army knife was purchased as a present. My partner was delighted and it has been very useful. The delivery was quick and the website was easy to use.”

Helpful Report

Posted 1 year ago

“Great knife. Engraving looks good.”

Helpful Report

Posted 1 year ago

“Very good experience with ordering and delivery. I was kept updated with the progress of processing and shipping.”

Helpful Report

Posted 1 year ago

“I was very happy with service overall, the price was good and the dispatch and delivery was exactly as described, so it helped make sure a last minute purchase for Mother's Day arrived on time. Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star review! I'm so glad to hear that you were very happy with our service and that it arrived on time. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Item exactly what I needed and delivered swiftly.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star review! We're really pleased to hear it. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Order issues. Systems not functioning and no email confirmation received until I called up to query what was going on. Poor start.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave some feedback, I'm very sorry for the issues you had online; there must have been an issue with the website at the time of ordering. I'm glad our team was able to update you over the phone. My apologies again. If you ever have trouble in the future, please don't hesitate to give us a call so we can place the order over the phone instead. Best wishes, Stacey Swiss Store

Posted 1 year ago

“Extremely happy with the service, had the penknife engraved which looked great, very happy, gave the knife to my husband for his birthday and he was extremely happy”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review, Anita! We are delighted to hear that you had a great experience with us and that the engraved penknife was much appreciated! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great service, delivery time and product”

Helpful Report

Posted 1 year ago

Hi Romina, Thank you for your review! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Worth the money”

Helpful Report

Posted 1 year ago

“I ordered a replacement strap for my watch and from the moment I created the order I was kept informed of its progress and I was given the shipping tracing number. I am astonished at the customer service and one could only wish other online sellers could learn a lot from Swiss Store. Thank you for a great shopping experience.”

Helpful Report

Posted 1 year ago

“Excellent product, service, very fast delivery by Royal Mail - totally satisfied!”

Helpful Report

Posted 1 year ago

“A happy buying experience. Excellent customer service”

Helpful Report

Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 1,970 reviews