swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,943 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“I ordered a replacement strap for my Mondaine watch. I received a genuine branded strap with the added bonus of a tool to facilitate the removal of the old strap & to insert the replacement. The whole process was faultless. Thank you”

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Posted 2 years ago

“Great products at reasonable prices, well packed and delivered quickly.”

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Posted 2 years ago

“Brilliant!! Defiantly buy from again”

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Posted 2 years ago

“Original items lost in post. Poor packaging. Follow up dealt with admirably.”

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Posted 2 years ago

“Excellent service all done via Website.”

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Posted 2 years ago

“The handyman Swiss army knife is perfect for any man. Lots of tools, very well made, and brilliant to have a name engraved on the side. The tool case also very good.”

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Posted 2 years ago

“Quick delivery, well packaged. Not happy that the package was dropped through the door as I thought it had to be signed for! The knife was a Christmas gift for my husband and he is really pleased with it. Thank you”

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Posted 2 years ago

“My 10 year old loves my multi tools and was and still is very excited about getting his first Swiss Army knife”

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Posted 2 years ago

“Great service, fast delivery. Very pleased with my purchase”

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Posted 2 years ago

“Excellent service and communication and understanding of the postal delays.”

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Posted 2 years ago

“Excellent customer service,easy to contact with any queries which are answered promptly. Very satisfied with product I ordered for my son for Christmas with engraving.”

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Posted 2 years ago

“The order process online was very simple to follow. The communication was good, despatched really quick, the only let down was the Royal Mail Delivery, it took them 10 days to deliver on a 48hr service. The engraving looks fab on the blade, outer and on the leather case. Feels like a quality product, I'm sure our son is going to be absolutely thrilled with it.”

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Posted 2 years ago

“Poor delivery time, blamed Royal Mail but they still haven't recieved the item so not buying that excuse. Still waiting for order”

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Posted 2 years ago

“Great little knife to replace my worn out one”

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Posted 2 years ago

“I had a question about the secateurs I was thinking of buying and they responded quickly and helpfully to my query. The secateurs arrived in good time. As they are a Christmas present they have not been used yet but they look great.”

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Posted 2 years ago

“Great service, quick to respond to my queries, and refunded the cost of posting fora slight delay in delivery. Also the product I purchased was excellent”

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Posted 2 years ago

“Very pleased delivery & packaging good”

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Posted 2 years ago

“Paid extra for engraving only for product to turn up unengraved and when contacted no response. Very poor, avoid.”

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Posted 2 years ago

“We are highly delighted with Swiss-store as we had a query about delivery and they responded immediately and sorted out the problem. The item we bought was of good quality and the engraving was exactly as we said. We would certainly use the website again.”

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Posted 2 years ago

“Not much to say other than order was swift and delivered quickly”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 1,943 reviews