swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered - etched - delivered …. very happy!!!!”

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Posted 2 years ago

“A number of years ago, I bought my husband a Swiss army knife for fishing. After many years of use he sent it away to be serviced. It came back looking like a brand new knife with a new case. Unbelievably, this great service was free. I was so impressed I bought my son one too. Fantastic traditional product and exceptional after care.”

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Posted 2 years ago

“Ordered for my dad, perfect pocket tool, free sharpening stone which was a nice added extra. Delivery was quick too.”

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Posted 2 years ago

“Excellent customer service, and the card is tremendous, will be buying some more.”

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Posted 2 years ago

“Ordered replacement strap which arrived very promptly. Nice to have efficient service.”

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Posted 2 years ago

“Quality products, timely and efficient delivery. What more could I ask for?”

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Posted 2 years ago

“I ordered a pen knife. I received said oloen knife in the post. It was the correct one.”

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Posted 2 years ago

“Easy to navigate website. Speedy delivery. Excellent Christmas present.”

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Posted 2 years ago

“Easy to order. Goods arrived promptly.”

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Posted 2 years ago

“I contacted their Customer Service with a query on a knife and they responded promptly and were very helpful. I Ordered a knife, which I received quickly and was an excellent product. I highly recommend Swiss Store.”

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Posted 2 years ago

“I had a small issue with the engraving of the knife I purchased. Caitlyn was very apologetic and quickly arranged a replacement which I received the following day, (fast tracking it through the engravers). This was actually an upgrade at no extra cost because the one I originally ordered was out of stock. This company provides exceptional customer service and is committed to putting their customers first. Buy with confidence!”

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Posted 2 years ago

“I had to speak to someone at the Swiss Store because the Swiss Army Huntsman knife web page wouldn't allow me to enter engraving details. The lady I spoke to was very helpful and she took my order over the phone. The engraved names I requested on the blades of the two knives I bought for my grandsons in Classic Script was superbly done. This will make them a very special keepsake.”

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Posted 2 years ago

“Purchase as a Christmas present”

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Posted 2 years ago

“Product doesn’t work. Wouldn’t mind discussing with Swiss store. Thanks”

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Posted 2 years ago

“Excellent products with accurate and quick delivery.”

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Posted 2 years ago

“Great piece of kit. Small enough to sit comfortably in a pocket. Fast delivery too.”

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Posted 2 years ago

“its my pleasure to write a review of swiss-store its the first time i have used this company and it won't be the last they only sell well-known quality products however i did have a slight issue with a pricing issue that was quickly resolved by their customer service team and refunded 100% happy with the all-round service”

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Posted 2 years ago

“This was a present so I can only comment on the brilliant delivery. Very pleased with the engraving on the blade of the Army Knife which looked great.”

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Posted 2 years ago

“Excellent service -as I’ve had on every occasion I’ve ordered from them. Engraving makes the item I’ve bought as a Christmas gift extra special. Super fast turn around and delivery on my order. And a free sharpening stone thrown in for good measure. Excellent all round.”

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Posted 2 years ago

“Purchased a new Swiss Card, in blue! My current one has had it as 10yrs old. Quick and easy purchase and swift delivery. Quality service for a quality product.”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews