swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service tidy price will definitely shop here again well done Swiss store”

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Posted 7 years ago

“A very clear and concise website with next day delivery - great service and good communications.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Brilliantly swift service”

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Posted 7 years ago

“Very helpful staff, superb prompt delivery nothing was too much trouble, engraving on watch nicely done . Altogether it was a hassle free transaction it was a pleasure to do business with your company.”

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Posted 7 years ago

“Easy web site ,excellent service from order to delivery one of very few companies that have got it right .”

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Posted 7 years ago

“Although I struggled to place an order for delivery in USA using the website, this was an issue with the credit card billing address being in UK and was not the store's fault. When I called to place the order, the service I received on the phone was excellent and fuss free. A really good transaction and a great product.”

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Posted 7 years ago

“The turnaround speed between ordering and receipt was incredible when considering that 'etching' on the knife was also required. Packaging was secure so overall a very impressive service was achieved. Well done”

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Posted 7 years ago

“Once I had placed my order for a personalised swizz army knife and paid, I saw that the order confirmation showed just the knife and a sharpening tool but no mention of the personalisation! I rang the contact number and the person who answered was extremely patient and put my mind at ease that all was well. THE VERY NEXT DAY IT ARRIVED ! Very pleased with it and the excellent service. Regards Simon. p.s. maybe could tweek the confirmation to show what's actually coming.”

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Posted 7 years ago

“I am very pleased of the quality in the leather Handyman holdall for my belt, this is great to have on my belt and with my name on very pleased with the quality.”

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Posted 7 years ago

“Very quick service”

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Posted 7 years ago

“Had what I wanted. Ordering process easy. Arrived on time. Good experience.”

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Posted 7 years ago

“Good selection, user-friendly website and prompt delivery to Scotland. Engraving on knife handle very professionally done.”

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Posted 7 years ago

“I ordered a pocket knife and requested to have personalised engravings on the body of the knife. The personalised message are printed in the wrong font which is not what I chose when i make the payment online. Furthermore, there are lots of scratches on the engraved panel and they are quite evident as the panel has a red gloss surface and the scratches are in white.”

swiss-store.co.uk 2 star review on 4th May 2017

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Posted 7 years ago

Hi Hugo, Please accept our apologies for the error on the engraving of your tool, we pride ourselves on the quality and finish of our work and will be sending a replacement product out to you today. Thanks Matt

Posted 7 years ago

“Great price and such a super speedy service. Thank you!”

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Posted 7 years ago

“The items I ordered were exactly as required. They were delivered quickly. Thank you.”

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Posted 7 years ago

“Ordered the knife as a present I did leave it slightly too late and ordered the day before his birthday expecting it to be here a few days after .....But it came the next day the day of his birthday .....Highly recommend this company the Knife the highest quality 😀”

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Posted 7 years ago

“I got exactly what I expected, and was surprised how quickly it got delivered. Very good!”

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Posted 7 years ago

“Good range of products Very fast delivery of personalised knife”

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Posted 7 years ago

“It had the Mondaine watch I wanted for my wife. Ordered one day and delivered two days later. Excellent!”

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Posted 7 years ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews