swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,971 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PRODUCT ARRIVED PROMPTLY”

Helpful Report

Posted 3 years ago

“My husband was very pleased with his gift. He thoroughly enjoyed looking at all 33 attachments yesterday. He’s looking forward to using it. Excellent quality, very well made.”

Helpful Report

Posted 3 years ago

“Excellent service from Swiss Store, really very helpful and a please to deal with. Product ordered arrived promptly and is an excellent tool. Highly recommended seller of genuine Swiss Army profucts.”

Helpful Report

Posted 3 years ago

“Happy with the purchase, what a wonderful customer service, wrong item was sent and when I’ve called the issue was sorted out straight away. So thanks for your service and quality knife.”

Helpful Report

Posted 3 years ago

“Great customer service and a super quality product- highly recommended”

Helpful Report

Posted 3 years ago

“We understand the product is fantastic, but the service was superb, dispatched on the day of ordering. Hard to better 👍”

Helpful Report

Posted 3 years ago

“Great service, would have been lovely if the leather wallet had a brass pop fastener like it used to, I personally hate velcro fasteners because they are not in line with the high quality of the product, and are loud and always catch on clothing. Lovely that I could personalise the blade. Good and efficient service. The toothpick on this seems a lot flimsier than the one that my father had and the saw not as sharp so not as adventurous for my 13 year old daughter, (come on Swiss Army knife people we are not wrapping our kids in cottonwool!). Would be great if there could be a gender option. e.g. the caption 'she who dares wins' to empower her on her adventures, (I'm anti woke generation so don't mean to be woke by suggesting this!). Lovely to have this to give to my daughter on her birthday. Think she will be overall delighted with it.”

Helpful Report

Posted 3 years ago

“Great selection of products and colours. Arrived very promptly. Prices about market price but it's the choice brings me back again and again”

Helpful Report

Posted 3 years ago

“Purchased EvoWood 14 Swiss Army Knife as a gift with personalised engraving. Very pleased with the item and engraving. Swiss store provided very good service, prompt delivery and the different engraving options is a very nice feature.”

Helpful Report

Posted 3 years ago

“I needed to return a product, due to an error I made when selecting the product. I rang to explain and the customer service was great, really helpful, talked my through an exchange, offering me solutions to get the correct product. I am still awaiting the returns info, so I do need to check the email address they hold/spam on my inbox.”

Helpful Report

Posted 3 years ago

“Quick delivery nice quality product.”

Helpful Report

Posted 3 years ago

“Excellent service, competitive pricing and swift delivery. Very pleased. Thanks”

Helpful Report

Posted 3 years ago

“Very efficient service. Thank You.”

Helpful Report

Posted 3 years ago

“The website looks great, operates smoothly and is easy to maneuver. Not much else to say. To the product then! The Swiss Pegasus! Per recommendation from a friend, backpacks for me are something that live maybe a year, 2 if I'm lucky. After the last fraying from light use as I transitioned from a warehouse worker to a host, this got old... I wanted something more premium, rugged and long lasting, especially now I have a portable gaming setup. After learning a friend of mine still has hers from when she was a uni student several years ago and still holds up, it was worth a shot. First impressions are grand! Plenty of pockets, compartments and space! First day I took it out I had to load it up with everything I could possibly think I could want just to test it. Holds up without a sweat so under normal use as work/gaming setup backpack, this fits the bill incredibly well! And with their 3 year warranty (on a bag!) I have faith it will hold up as I'm sure Swiss does too! Good shopping experience & quality products. A*”

Helpful Report

Posted 3 years ago

“Item arrived very quickly and was as described”

Helpful Report

Posted 3 years ago

“Great service The strap was delivered in really good time, and the quality is great, the original one”

Helpful Report

Posted 3 years ago

“Brought as a gift, recipient was very please. Many thanks.”

Helpful Report

Posted 3 years ago

“Prompt service and excellent quality.”

Helpful Report

Posted 3 years ago

“Absolutely brilliant, I was buying strap for watch , quick dispatch, next day I got it , good quality. Many thanks”

Helpful Report

Posted 3 years ago

“First class service. Rapid delivery. My Felco secateurs came well-packed and sooner than expected. Thank you”

Helpful Report

Posted 3 years ago

swiss-store.co.uk is rated 4.8 based on 1,971 reviews