swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother & father in-law bought me the Fisherman Swiss Army Knife 30 years ago, its still a valuable piece of kit to this day. I in turn have just purchased the Camping Swiss Army Knife for my son-in-law. When I opened the parcel and inspected the knife I'm very pleased to say it has the same build quality and feel as my old knife. The engineering is just perfect. An excellent product and service, may it long continue.”

Helpful Report

Posted 8 years ago

“The item arrived in perfect condition, well packed and delivered promptly. e-mail updates excellent.”

Helpful Report

Posted 8 years ago

“Great service. I ordered late on a Tuesday night and it arrived on Thursday. That included engraving the blade and delivery to Northern Ireland.”

Helpful Report

Posted 8 years ago

“Item received promptly and entirely satisfactory. Website not so good. It kept trying to increase the price of the item in mid order. Several attempts needed to overcome this error.”

Helpful Report

Posted 8 years ago

“I have had a Swiss Army knife with me constantly since 1967 when my wife bought me one. I have lost several and replaced them immediately. I like to have two now, in case I lose one. I just can't manage without one. I find a use for the knife at least once every day. I have bought knives for all my family and the one I bought recently was for my grandson, who is old enough to carry a knife responsibly. I cannot praise Swiss Army knives enough, and can't think how people manage without one.”

Helpful Report

Posted 8 years ago

“Very good website, functional and easy to use. Payment taken cleanly and items dispatched same afternoon to arrive the next morning. Good all round.”

Helpful Report

Posted 8 years ago

“Excellent product selection, excellent price and excellent delivery. Will certainly be using again .”

Helpful Report

Posted 8 years ago

“Was very prompt so was very pleased with that, product is exactly what I ordered. arrived by post rather than non existant courier so it was hassle free and delivered! Packaging could do with so readjusting as the small knife arrived rattling around in a big padded envelope .... it had come out of its box and the box is all crinkled/bent etc and as it is a gift I am disgruntled! A small padded envelope would have been better adnd probaly cheaper for posting. All in all pleases.”

Helpful Report

Posted 8 years ago

“I am very, very pleased with the service i had from swissarmy 365, good price, good quality goods. good communication, and a very prompt delivery, I cannot fault them in any way and i will definately be shopping there again. many thanks Tony”

Helpful Report

Posted 8 years ago

“Great experience all round. Excellent product and superb service, including impartial advice from very helpful staff. Speedy delivery too!”

Helpful Report

Posted 8 years ago

“I must say your customer services are very good and most helpful when I had a problem everything turned out well thanks”

Helpful Report

Posted 8 years ago

“The knife was delivered very promptly - within a couple of working days. The engraving on the blade is of a professional quality and the knife functions the way it should! Very pleased.”

Helpful Report

Posted 8 years ago

“Excellent”

Helpful Report

Posted 8 years ago

“An excellent service and positive experience from start to delivery. I made an additional enquiry by phone about my order and felt that the person taking my call was familiar with the product and how best to accommodate my request. Delivery was ahead of my expectation and both items were high quality, beautifully finished and with just the individual touch I'd hoped for.”

Helpful Report

Posted 8 years ago

“QUALITY LOOKS GOOD BUT NOT USED IT AS ITS FOR A XMAS PRESENT”

Helpful Report

Posted 8 years ago

“QUALITY LOOKS GOOD BUT NOT USED IT AS ITS FOR A XMAS PRESENT”

Helpful Report

Posted 8 years ago

“Service, quality of goods, pricing, ease of ordering all very good and competitive.”

Helpful Report

Posted 8 years ago

“prompt service and engraving was great”

Helpful Report

Posted 8 years ago

“I rung up to place my order because I had a request to have the body of the knife ingraves not the blade. My order was placed over the phone and recived a couple of days later just as I wanted. Lookjng forward to ordering again. Thanks James”

Helpful Report

Posted 8 years ago

“Great website, super easy to order and customise your item. Also I had a specific question and they helped me nicely on the phone. Very good experience!”

Helpful Report

Posted 8 years ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews