swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,984 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient of my gift (red Mondial watch strap) was very pleased with it!”

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Posted 5 years ago

“Product was out of stock but I was quickly informed and given choices. When product back in stock it was quickly engraved and dispatched with good comms throughout.”

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Posted 5 years ago

“Great service love the products”

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Posted 5 years ago

“Prompt delivery and professional follow-up”

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Posted 5 years ago

“I think this is an very good site and offers a large range. The only exception is that when I ordered my part (international shipment) they do not provide the tracking information automatically to your email. They advise that you have to contact them to receive the tracking information.”

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Posted 6 years ago

“Very good product and service.”

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Posted 6 years ago

“I bought a Swiss army knife and it arrived in two days. Thank you”

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Posted 6 years ago

“Prompt delivery, as described although not used yet. Identity on Credit card statement confusing and got as far as query with bank. Eventually identified Swiss logo on Outdoors Website”

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Posted 6 years ago

“as expected good and versatile knife”

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Posted 6 years ago

“An excellent quality business wheeled trolleycase. Perfect for my needs. Very pleased with this purchase.”

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Posted 6 years ago

“Excellent service item was exactly as described”

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Posted 6 years ago

“Very reliable bag, however colour described in pictures is not exactly what I recieved it's all black instead of Gray front pocket as shown in pictures.”

swiss-store.co.uk 4 star review on 30th January 2019

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Posted 6 years ago

“Excellent product, arrived promptly after ordering. Quite good value also. Web store is also very wrll set out allowing you to find exactly what you need. Overall very good.”

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Posted 6 years ago

“Good quick service.”

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Posted 6 years ago

“Although we were sent the wrong item , Sophie couldn't have been more helpful and we received a replacement the very next day.”

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Posted 6 years ago

“A little expensive but a good quality product. Also, the customer service was very good indeed when I need a replacement.”

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Posted 6 years ago

“Item arrived within a few days. Good service”

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Posted 6 years ago

“A mesh strap to replace my worn out leather one for my Mondaine mens watch. A free tool was a nice touch but a couple of replacement pins would be a good idea.”

swiss-store.co.uk 4 star review on 30th May 2018

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Posted 6 years ago

“Excellant Victorinox Alliance Small Watch at competitive price plus bonus of free Victorinox PenKnife. Only disappointment was delivery which was longer than stated, but would use again.”

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Posted 7 years ago

“A really great product.”

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Posted 7 years ago

swiss-store.co.uk is rated 4.8 based on 1,984 reviews