swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Product. Thanks”

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Posted 1 year ago

“Very prompt delivery. Watch strap was as expected and easily fitted.”

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Posted 1 year ago

“Brought one of the small knives came in a holder so it won't make holds in your pockets.You know that you are getting a good product from victorinox”

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Posted 1 year ago

“Excellent service from a terrif company”

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Posted 1 year ago

“Received my order very quickly and it's beautiful.”

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Posted 1 year ago

“Excellent product great communication all in all I would highly recommend swiss-store.co.uk”

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Posted 1 year ago

“Ordered the day before bank holidays and received it engraved on the Tuesday!!! Outstanding service and beautiful item that my son will always treasure.”

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Posted 1 year ago

“My wife has just purchased a 2022 Damascus Swiss arm knife limited addition. She also had my name inscribed on it as well for my 70 th Birthday. Many thanks to Swiss Store especially Jackie who had to sort an adjustment to my order Many thanks Ian Tilley”

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Posted 1 year ago

“Brilliant service, ordered a mini champ, turns out it was too mini for my personal liking, however absolutely nothing wrong with the item and received quickly. Sent an email regarding returning the item, very quick response with instructions on how to return the item effortlessly and for free. Will be ordering a different item very soon.”

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Posted 1 year ago

Hi David, Thank you for your kind words and 5 star review! It's great to hear that our return instructions were quick and clear. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Beautiful design, great choice of text style and location for personalisation. This was given as a gift and gratefully received.”

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Posted 1 year ago

Hi Sarah, Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Very helpful staff on the phone and face to face”

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Posted 1 year ago

Hi Richard. Thank you for your review and kind words about our team. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Prompt delivery of Mondaine watch strap and exact fit”

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Posted 1 year ago

Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Excellent, quick & very professional service.”

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Posted 1 year ago

“Good selection of products at reasonable prices.”

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Posted 1 year ago

“Got bag which is very high quality promptly- sadly the small bag which comes with the bag was not delivered with the bag - we were told we would get a new bag sent out- and a confirmation email sent - sadly we have not received any confirmation email and l hope that we will get the other bag too. I trust that this will be an innocent oversight and l have every confidence that this will satisfactory conclude. Otherwise a super service l would recommend!”

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Posted 1 year ago

“Good service - quality products and delivered swiftly.”

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Posted 1 year ago

“You did your job. It was okay and everything was fine. The packaging for delivery was very good. I didn’t expect more than I got, so what else can be said; if you want praise for just doing what is expected, look elsewhere. You just did your job.”

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Posted 1 year ago

Thanks for taking the time to leave us a 4 star rating, Richard. Kind Regards, Jamie

Posted 1 year ago

“Swiss store are brilliant but unfortunately they use Royal Mail to deliver. My items sat in a warehouse in Bristol for over a week with Royal Mail, whilst saying on its tracker page that my item was due for delivery the previous Friday . As a result, this 21st present hadn’t arrived. Please swap to a reliable courier company!”

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Posted 1 year ago

“reasonably priced items, prompt dispatch and delivery.”

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Posted 1 year ago

Thank you so much Paul for your 5 star rating of swiss-store.co.uk, we really appreciate your feedback. We're glad to hear you have been pleased with our prices and dispatch time. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Quality product, good value, delivered as promised.”

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Posted 1 year ago

Thank you so much for the 5 star rating of swiss-store. Kind Regards, Jamie Customer Service

Posted 1 year ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews