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swiss-store.co.uk Reviews

4.8 Rating 1,970 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 1,970 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

The strap arrived promptly and my husband was able to fit it easily.
Helpful Report
Posted 1 year ago
payed for next day delivery, they never even bothered to send my package out of the warehouse??? friend missed his birthday gift and it was a joint present from multiple people so they were all mad too. swiss store seriously dont care that your spending money on their products and might ship your product if they feel like it.
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Posted 1 year ago
Hi shaylah, Thank you for your email, I'm sorry to see the system error. Having checked you contacted our team and have now received the order as well as a partial discount for the inconvenience. Kind Regards, Jamie Swiss Store
Posted 1 year ago
Swiss-store were very helpful with my purchases having engraved my swiss army pen knife nothing seemed to be too much trouble. I thank you.
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Posted 1 year ago
Great to find a replacement strap so easily and at a competitive price. Promptly delivered and the watch is now as good as new, many thanks for a super service.
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Posted 1 year ago
Ordered a walnut panel pen knife. Competitive price and fast delivery. Only small moan...it was posted in flat envelope so box was damaged, poor for gift presentation.
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Posted 1 year ago
Great item arrived on a rocket
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Posted 1 year ago
Excellent service and remarkably quick.
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Posted 1 year ago
Delivery was very fast
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Posted 1 year ago
Great service and prompt
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Posted 1 year ago
Personalised pen knife was well received, speedy delivery would definitely recommend
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Posted 1 year ago
Excellent products, great communication and fast delivery.
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Posted 1 year ago
I'm very happy with the purchase I made
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Posted 1 year ago
Item as described and super fast delivery!
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Posted 1 year ago
The Swiss Army knife arrived quickly and was just as described. The personalisation was perfect too.
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Posted 1 year ago
Bag arrived very promptly. The bag itself is great; lots of compartments and everything has it's space. The material feels durable and I know I'll have this bag for a long time. Would recommend.
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Posted 1 year ago
Excellent service, fast delivery, great prices,, I'm very happy,,!!
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Posted 1 year ago
I was extremely disappointed when my laptop bag arrived. I recently was given an older Swiss bag and liked it so I ordered what I hoped would be the same bag. When I received it the quality was nothing like the older bag. I expected a premium product was it was a cheap looking bag I could have purchased anywhere. On a positive note ordering and delivery was seamless as was the return
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Posted 1 year ago
Great service and product .
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Posted 1 year ago
I highly recommend Swiss Store, Purchased two Swiss army knives (one engraved, thanks Faye) and the product, communication and service was absolutely brilliant. Will definitely use again. You are buying with confidence with Swiss Store.
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Posted 1 year ago
Excellent customer service Contacted on a Sunday with problem It was quickly sorted to my satisfaction And the adviser did exactly as they said they would
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Posted 1 year ago
swiss-store.co.uk is rated 4.8 based on 1,970 reviews