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swiss-store.co.uk Reviews

4.8 Rating 1,924 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 1,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

Anonymous
Anonymous  // 01/01/2019
Very prompt delivery, strap was easy to change using the tool provided.
Helpful Report
Posted 2 years ago
Rapid delivery. Good quality products
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Posted 2 years ago
Quick service. Even with engraving they shipped in less than 2 days. Great product so far. Only had it 2 weeks but the knives came very sharp and the build quality is great. Premium feeling. Definitely happy with the purchase.
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Posted 2 years ago
Great backpack for the value and delivery was on time
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Posted 2 years ago
Exactly as described. Quality product.
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Posted 2 years ago
Great speedy service
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Posted 2 years ago
Very happy with the quality of the product
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Posted 2 years ago
Good, fair pricing and free shipping. Easy ordering through the website and a good selection of products. My order was well packed and sent quickly.
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Posted 2 years ago
Great product delivered early.
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Posted 2 years ago
Excellent service; item arrived promptly and well-packaged. No issues whatever.
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Posted 2 years ago
Order was exactly what was ordered, delivered when was expected.
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Posted 2 years ago
Excellent service from start to finish
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Posted 2 years ago
Very good product and fast delivery Very satisfied
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Posted 2 years ago
I ordered a replacement watch strap for my Mondaine wrist watch which was easy to select and replace and the delivery was very prompt.
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Posted 2 years ago
Such a fantastic collection and so easy to order! And it arrived within a couple of days, sooner than I needed it! ❤️
swiss-store.co.uk 5 star review on 2nd October 2022
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Posted 2 years ago
Engraving quality was good. Products as described 🙂👍
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Posted 2 years ago
Excellent service. My Bamix arrived within days.
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Posted 2 years ago
Outstanding service, received item very quickly, especially when it was ordered on a weekend.
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Posted 2 years ago
I was initially delighted to receive the Swiss knife ordered for my grandson together with the pouch. The pouch chosen was unfortunately too small so I’ve emailed Swiss-store notifying of this and requesting a return label. I have had no response to this so I emailed again and now been advised my request will be answered. The post sales service is non existent which has spoiled both my grandson’s birthday and also my dealings with SS. Subsequent to my comments. SS has gone out of its way to correct the problem and has been very kind in replacing the pouch with two for my very lucky grandson to choose from. May I compliment SS on its brilliant and generous response A big thank you to everyone at SS
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Posted 2 years ago
Hi Chris, The replacement is on it's way to you and I hope your Grandson has many years of service from the swiss tool. Best wishes, Jude Customer Service, Swiss Store
Posted 2 years ago
Thank you for prompt response for replacement part.
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Posted 2 years ago
swiss-store.co.uk is rated 4.8 based on 1,924 reviews