swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,970 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“Quality of product and engraving is excellent. Only downside was box it came in. Wished I had purchased a knife wallet, but at £10 each and as I purchased 2 knifes this was too excessive”

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Posted 2 years ago

“Easy online ordering process”

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Posted 2 years ago

“Fast service, excellent quality. No problems whatsoever!”

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Posted 2 years ago

“Excellent in every way very pleased with the service the product and the customer care”

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Posted 2 years ago

“Beautifully made penknife, lovely to be able to have an engraving too and really quick delivery.”

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Posted 2 years ago

“Parcel arrived with only one item inside not two. Main item was a Christmas gift and was the missing one. Manufacturer has still to contact me back.”

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Posted 2 years ago

“A simple purchase of a spare for my Bamix. Standard price and quick service.”

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Posted 2 years ago

“I ordered a replacement strap for my Mondaine watch. I received a genuine branded strap with the added bonus of a tool to facilitate the removal of the old strap & to insert the replacement. The whole process was faultless. Thank you”

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Posted 2 years ago

“Great products at reasonable prices, well packed and delivered quickly.”

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Posted 2 years ago

“Brilliant!! Defiantly buy from again”

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Posted 2 years ago

“Original items lost in post. Poor packaging. Follow up dealt with admirably.”

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Posted 2 years ago

“Excellent service all done via Website.”

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Posted 2 years ago

“The handyman Swiss army knife is perfect for any man. Lots of tools, very well made, and brilliant to have a name engraved on the side. The tool case also very good.”

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Posted 2 years ago

“Quick delivery, well packaged. Not happy that the package was dropped through the door as I thought it had to be signed for! The knife was a Christmas gift for my husband and he is really pleased with it. Thank you”

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Posted 2 years ago

“My 10 year old loves my multi tools and was and still is very excited about getting his first Swiss Army knife”

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Posted 2 years ago

“Great service, fast delivery. Very pleased with my purchase”

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Posted 2 years ago

“Excellent service and communication and understanding of the postal delays.”

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Posted 2 years ago

“Excellent customer service,easy to contact with any queries which are answered promptly. Very satisfied with product I ordered for my son for Christmas with engraving.”

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Posted 2 years ago

“The order process online was very simple to follow. The communication was good, despatched really quick, the only let down was the Royal Mail Delivery, it took them 10 days to deliver on a 48hr service. The engraving looks fab on the blade, outer and on the leather case. Feels like a quality product, I'm sure our son is going to be absolutely thrilled with it.”

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Posted 2 years ago

“Poor delivery time, blamed Royal Mail but they still haven't recieved the item so not buying that excuse. Still waiting for order”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 1,970 reviews