swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,924 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product (Huntsman Knife) and service from ordering to delivery, only took two days, first class would recommend to anyone.”

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Posted 6 years ago

“Fitting the spring bars quite tricky. Care needed not to scuff the new strap.”

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Posted 6 years ago

“Excellent service posted out quickly,engraving perfect and quality of goods perfect. Would certainly use them again”

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Posted 6 years ago

“The item which I ordered arrived promptly. I also got the item at the price. Overall a first class service and I will have no hesitation about using swiss-store again.”

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Posted 6 years ago

“All good. Product arrived in good time, as described, in good condition, and well packaged. My primary product was a Swiss Army knife. My secondary product, a sharpening stone given free with the primary, was stuck inside the box with a tiny blob of glue. NO problem for me but could be tricky for anyone looking to assess the product before giving as a gift. All in all, excellent.”

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Posted 6 years ago

“A little expensive but a good quality product. Also, the customer service was very good indeed when I need a replacement.”

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Posted 6 years ago

“Fast efficient service and the product is as described”

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Posted 6 years ago

“Helpful staff, quick dispatch.”

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Posted 6 years ago

“Perfect product as described and exactly what I needed. Quick delivery, well packaged and with excellent communication. Would definite recommend!”

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Posted 6 years ago

“Really pleased with purchase. Engraving was done very nicely. Received on time.”

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Posted 6 years ago

“Great products, fast and efficient service, 100% happy”

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Posted 6 years ago

“Very high price for a watch strap. No instructions. Had to go onto internet to see how to replace it. Next time will look for an alternative.”

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Posted 6 years ago

“Excellent service - thank you.”

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Posted 6 years ago

“Excellent service, next day delivery. Easy to use website. Bought a Swiss Army knife as a christening present for my nephew, also had it engraved with his name on the knife and gift boxes tin. Parents loved the gift.”

swiss-store.co.uk 5 star review on 8th September 2018

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Posted 6 years ago

“Good service brilliant product”

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Posted 6 years ago

“We ordered a small Swiss Army knife with engraving as a going away present for my daughter who is travelling in Asia. The knife arrived on time and as described. She really appreciated the engraving. This was a much quicker service than Victorinox.”

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Posted 6 years ago

“Delighted to be invited to write a review after sending a complaint and receiving no response!: I am very disappointed with the condition in which my order arrived. The knife was loose and without protective wrapping. It was separate from the box and the box arrived squashed and rather tatty. I ordered this product as a gift and am embarrassed to present it as received. I cannot understand why the knife was not sent inside the box protected by an inner sleeve and the box itself bubble wrapped. There is also some light scratching on the casing around the date engraving and on the back. Definitely not impressed!”

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Posted 6 years ago

“Bought as a gift for my partner and it’s beautiful. Engraving is perfect and the knife is great quality. I opted for standard shipping and it arrived in a week. Would definitely buy from again!”

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Posted 6 years ago

“Great product, very fast delivery, very loud alarm, compact and looks of sturdy build”

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Posted 6 years ago

“Clear, polite and easy to handle website allowing a quick purchase. Delivery was received the following day. Excellent in every respect. I highly recommend Swiss Store.”

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Posted 6 years ago

swiss-store.co.uk is rated 4.8 based on 1,924 reviews