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swiss-store.co.uk Reviews

4.8 Rating 1,924 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 1,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

Anonymous
Anonymous  // 01/01/2019
Bought as a gift not given yet. Delivered quickly. The engraving is really nicely done. Very pleased with it
Helpful Report
Posted 3 months ago
Excellent product range. Good clear website made purchase easy. Delivery was quicker than expected. Overall very pleased with the service from Swiss Store. Thank you.
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Posted 3 months ago
This is my second wenger bag, last one i used extensively for 5 years without any issues. The quality of this bag is superb, Extremely practical with a very well thought out design to boot. I never look anywhere else for a hard wearing practical back pack.
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Posted 3 months ago
Perfect service
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Posted 3 months ago
Girl at the end the phone very helpful but I had to contact you to report that my return item had not been processed after 2 weeks. There was no communication from you especially when I was told you do not stock the item I had returned. Why was I not informed about the situation? It appears your return department is very inefficient and dilatory.
Helpful Report
Posted 3 months ago
Hi Colin, Thank you for your review, I apologies for the lack of communication from us, this isn't our usual standards as we aim to process all returns within a 7 working day window. I am sorry that this wasn't the case in this situation. Regarding the watch strap size you mentioned, it appears that this particular size is not something we stock. We recommend contacting our customer service team before before returning an item for an exchange, to check the availability. Kind Regards, Jamie Swiss Store Kind Regards
Posted 3 months ago
Unless you are willing to be really, extremely upset every day and have a lot of money to lose, you might want to explore elsewhere. Their email responses will be delayed, and they won't pick up on calls. I was only able to receive my money back with the help of TONELiMITED.CO. It is my hope that one day I will be imprisoned.
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Posted 3 months ago
Website easy to navigate for buying a new watch for my darling wife. Overjoyed when given to her recently on her birthday. A great result, thanks so much for your efficient service.
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Posted 3 months ago
I bought the Swiss Champ XXL for my brother and when I saw it I ordered one for myself. Now I'm looking for the Giant.
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Posted 3 months ago
We sent the item back that we ordered because it was not what we had thought it would be like. It was much smaller than we had thought it would be. We were credited with the cost of the item promptly and without any fuss.
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Posted 3 months ago
Easy to use website, arrived very quickly and well packaged.
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Posted 3 months ago
Bought the pocket penknife Classic SD(06223G) as a replacement for my wife! She'd forgotten it was in her handbag going thru customs and they confiscated it! Happy wife!
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Posted 3 months ago
Good quick service and delivery.
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Posted 3 months ago
I lost my $11570 to this online broker’s Forex platform recently. I was very fortunate to meet someone who helped me get it all back. You can reach out to him through Email :(juliana_phil _232 (@) gmail .com) I’m sure he will help you guys too WHATSAPP:+1---76--2)--3 -8 -1--9 -6--0 -3
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Posted 3 months ago
Don't put your money in this place. They take it fast, but when you want it back, they vanish. I lost almost $97,455.80 to them. I filed a complaint with r o s e h o o v e r 9 0 A T g m a i l * c* o* m* on G m a i l and she helped me get it all back in just a few days. I highly recommend her for anyone who needs help getting their money back, you can also contact her on Whàtsàpp +1 _9_2_0_ _7_1_4 _7_7_7_6
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Posted 3 months ago
First purchase and extremely pleased with purchase. Fast delivery would highly recommend. Thanks
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Posted 3 months ago
Very nice quality
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Posted 4 months ago
I've had 2 previous knives, lost 1 and 1 still going strong. Bought this 1 for my son as a gift. Fantastic product it sits in my car and goes with me when fishing,walking or photoshoot.
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Posted 4 months ago
Over the moon with the purchase
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Posted 4 months ago
We have used Bamix hand blenders for a long time and they have been very efficient and useful. We were glad to find a replacement when our current model started wearing out after daily use for a number of years . Ordering from Swiss store was very fast and efficient.
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Posted 4 months ago
The product I ordered arrive on time.
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Posted 4 months ago
swiss-store.co.uk is rated 4.8 based on 1,924 reviews