swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 1,932 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. the quality of the items is top notch and they are always delivered extremely quickly.”

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(Cheltenham) - Posted 3 months ago

“Easy to navigate website, very quick delivery. It would be great to have a wider choice of fonts for engraving.”

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Posted 3 months ago

“Excellent service, Personalised pen knife for a birthday present! Looks great and a lovely suprise gift Would recommend !”

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Posted 3 months ago

“Prompt service”

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Posted 3 months ago

“excellent online shopping experience . Item dispatched same day and delivered by Royal Mail tracked 24 next day .”

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Posted 3 months ago

“I bought a Victorinox Mini Champ Classic Red Swiss Army Knife as I lost my original one some time ago. Small and unobtrusive in your pocket. Has everything I need. Superb quality. I had mine engraved, which looks good. Only issue is, I bought a silicone pouch which is not a good fit for this chunky little knife. My other small SAK does fit in nicely. Pleased with the knife and looking forward to purchasing a larger model”

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Posted 3 months ago

“Excellent company to deal with. Super simple website & quick delivery.”

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Posted 4 months ago

“Bought as a gift not given yet. Delivered quickly. The engraving is really nicely done. Very pleased with it”

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Posted 4 months ago

“Excellent product range. Good clear website made purchase easy. Delivery was quicker than expected. Overall very pleased with the service from Swiss Store. Thank you.”

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Posted 4 months ago

“This is my second wenger bag, last one i used extensively for 5 years without any issues. The quality of this bag is superb, Extremely practical with a very well thought out design to boot. I never look anywhere else for a hard wearing practical back pack.”

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Posted 4 months ago

“Perfect service”

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Posted 4 months ago

“Girl at the end the phone very helpful but I had to contact you to report that my return item had not been processed after 2 weeks. There was no communication from you especially when I was told you do not stock the item I had returned. Why was I not informed about the situation? It appears your return department is very inefficient and dilatory.”

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Posted 4 months ago

Hi Colin, Thank you for your review, I apologies for the lack of communication from us, this isn't our usual standards as we aim to process all returns within a 7 working day window. I am sorry that this wasn't the case in this situation. Regarding the watch strap size you mentioned, it appears that this particular size is not something we stock. We recommend contacting our customer service team before before returning an item for an exchange, to check the availability. Kind Regards, Jamie Swiss Store Kind Regards

Posted 4 months ago

“Unless you are willing to be really, extremely upset every day and have a lot of money to lose, you might want to explore elsewhere. Their email responses will be delayed, and they won't pick up on calls. I was only able to receive my money back with the help of TONELiMITED.CO. It is my hope that one day I will be imprisoned.”

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Posted 4 months ago

“Website easy to navigate for buying a new watch for my darling wife. Overjoyed when given to her recently on her birthday. A great result, thanks so much for your efficient service.”

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Posted 4 months ago

“I bought the Swiss Champ XXL for my brother and when I saw it I ordered one for myself. Now I'm looking for the Giant.”

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Posted 4 months ago

“We sent the item back that we ordered because it was not what we had thought it would be like. It was much smaller than we had thought it would be. We were credited with the cost of the item promptly and without any fuss.”

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Posted 4 months ago

“Easy to use website, arrived very quickly and well packaged.”

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Posted 4 months ago

“Bought the pocket penknife Classic SD(06223G) as a replacement for my wife! She'd forgotten it was in her handbag going thru customs and they confiscated it! Happy wife!”

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Posted 4 months ago

“Good quick service and delivery.”

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Posted 4 months ago

“I lost my $11570 to this online broker’s Forex platform recently. I was very fortunate to meet someone who helped me get it all back. You can reach out to him through Email :(juliana_phil _232 (@) gmail .com) I’m sure he will help you guys too WHATSAPP:+1---76--2)--3 -8 -1--9 -6--0 -3”

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Posted 4 months ago

swiss-store.co.uk is rated 4.8 based on 1,932 reviews