Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,577 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,577 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brill service from the staff”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5 star rating, Ian! We are thrilled that you have been using our services for so long, and we are even more delighted to hear that the staff provided you with such a brilliant service. We look forward to seeing you again soon!

Posted 1 year ago

“Great service, friendly best price found. Will use again.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We are so thrilled to hear that you had great service and were able to find the best price. We really appreciate your business and look forward to you being a returning customer. Thank you again for your support!

Posted 1 year ago

“Managed my order likes pros. Swift response.”

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Posted 1 year ago

Thank you so much, Jason, for your 5-star rating of Swinnerton Cycles! We are so happy to hear that we managed your order like pros and responded swiftly. We really appreciate your loyalty and the fact that you keep coming back to us. We look forward to seeing you again soon!

Posted 1 year ago

“Excellent service, excellent prices what more can I say”

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Posted 1 year ago

Thank you so much Michael for your five star rating of Swinnerton Cycles! We're extremely glad to hear that you had an excellent experience with our service and prices. It's wonderful to hear that we have earned such a great review from you, and we truly appreciate your loyalty to our shop. Thank you for choosing Swinnerton Cycles!

Posted 1 year ago

“Orser arrived promptly as ordered”

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Posted 1 year ago

Thank you so much Ian for your 5 star rating and repeat business at Swinnerton Cycles! It's customers like yourself who make our service so successful. We appreciate your kind words about my colleague Orser who arrived promptly as ordered. We look forward to seeing you again soon!

Posted 1 year ago

“Swinnerton cycles have very good range of products. They also respond and deliver their customer orders, very fast and in good, strong packing.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Swinnerton Cycles! We are thrilled that you had such a positive experience with us. We take great pride in our range of products, as well as our responding and delivering of orders quickly and in strong, secure packing. We look forward to serving you again in the future!

Posted 1 year ago

“Very happy with my DT Swiss rim - it arrived very fast, well packaged and the price was good. Also very pleased to see that FedEx is the delivery courier - it was a fairly delicate rim and I'm not sure it would have survived an Evri/Hermes delivery, in my opinion.”

Helpful Report

Posted 1 year ago

Thank you very much Rob for your 5 star rating of Swinnerton Cycles! I'm glad to hear that you are very happy with your DT Swiss rim, and that it arrived quickly and safely. It's also great to hear that you are so pleased with the FedEx delivery service - that speaks volumes! We are also grateful that you have chosen to be a repeat customer here at Swinnerton Cycles. Thank you for your continued support!

Posted 1 year ago

“Easy transaction and quick delivery Many thanks”

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Posted 1 year ago

Thank you Stuart for your positive review and your 5 star rating of Swinnerton Cycles. We really appreciate it! We are glad to hear that you had an easy transaction and a quick delivery. Thank you for your support!

Posted 1 year ago

“Very helpful with an email conversation - able to find me a rare replacement part for my Genesis bike that I'd been looking for everywhere I could. Sent out with free shipping, in perfect condition.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Swinnerton Cycles! We appreciate your kind words about our email correspondence and the rarity of the Genesis bike replacement part. We're so glad that we were able to track it down and send it out to you with free shipping and in perfect condition. Thank you again for your support!

Posted 1 year ago

“The quality of the product was very good, but I was a little disappointed with the shipping time.”

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Posted 1 year ago

Thank you for your 4 star review of Swinnerton Cycles, Chris! We appreciate your feedback regarding the quality of the product and the shipping time. It's great to hear that you had a good experience with us. We also really appreciate your loyalty as a repeat customer. Thanks again for your review!

Posted 1 year ago

“Amazing company that goes above and beyond to help it's customers, I was in a bit pickle needing a part for my DVO shock that was out of stock everywhere in the U.K , They made a few phone calls for me and managed to get me the part within 24hrs to my door 🙂 Thanks again guys 🙏 Great company with fantastic customer services what more do you need... Get your orders in people 😉”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

Thank you so much Michael for your 5 star rating of Swinnerton Cycles, we really appreciate it! We are so pleased to hear that we could help out in your bit of a pickle, and were able to get the part to you in 24 hours. We thank you for being a loyal customer - it means a lot to us!

Posted 1 year ago

“I place an order online for a bag to take hiking on a 3 week trip. Originally had no issues placing the order and one friendly employee who assured me that it would be arriving on time, over a week ago. Today I called for an update to be told the order wasn't going to arrive as it was a pre-order for mid August. This came as a surprise and after checking the email confirmation (which didn't outline it was a pre-order at all), I called back to be told that I must of made a mistake. Whilst I appreciate technological errors occur, I didn't appreciate the blame being put on me. When I had already spoken to an employee who assured me it would be on time (therefore it couldn't possibly be a pre-order).”

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Posted 1 year ago

“Good products at good prices with prompt delivery. All you can ask for really”

Helpful Report

Posted 1 year ago

Thank you for your review!

Posted 1 year ago

Thank you so much, Mike, for taking the time to rate Swinnerton Cycles 5 stars! We are humbled by the loyalty you have shown us by being a repeat customer, and are honored that you felt our products, prices, and prompt delivery were all that you could ask for. We look forward to continuing to serve all your cycling needs for years to come!

Posted 1 year ago

“Excellent service. Ordered online from San Diego, California and the wheel showed up in perfect condition the next week! Awesome.”

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Posted 1 year ago

Thank you Lance for the 5 star rating of Swinnerton Cycles! We are thrilled to hear that you had an excellent experience ordering your wheel online and it arrived in perfect condition! We appreciate your kind words and look forward to your next purchase.

Posted 1 year ago

“Excellent product at the right price. Quick delivery.”

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Posted 1 year ago

Thank you so much, Jess, for your 5 star rating of Swinnerton Cycles! We really appreciate it. We're so glad that you enjoyed the excellent product at the right price, with quick delivery, and that you keep coming back to us for more! Thank you for your continued loyalty.

Posted 1 year ago

“Brooks C19 saddle - my second Brooks and bought for work (I'm a cycle instructor) as I'm out in all weathers and my B17 Special was starting to suffer in the UK 'Summer'! Great price, the best on the net, and very efficient quick delivery. Swinnerton is now in my favourites list - why have I not found them earlier.”

Helpful Report

Posted 1 year ago

Thank you, Dave, for your 5-star rating of Swinnerton Cycles! It makes us so proud to hear how much our customers value our products, especially when it comes to you and the Brooks C19 saddle – which you purchased for work, no less! It's humbling to know you keep returning to us and we hope to have the pleasure of working with you again in the future. Thank you for your business!

Posted 1 year ago

“Good price & quick delivery on Shimano L05A-RF brake pads”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating of Swinnerton Cycles, Nick! We are also glad to know that you are happy with the good price and quick delivery on your Shimano L05A-RF brake pads. We really appreciate your business and thank you for being a repeating customer.

Posted 1 year ago

“Good price for Ritchey bar, well packaged, and arrived within a week.”

Helpful Report

Posted 1 year ago

Thank you so much Toby for your glowing 5 star review of Swinnerton Cycles! We appreciate your feedback about the good price for the Ritchey bar, the great packaging, and speedy delivery within a week. We also appreciate that you've chosen us as a repeating customer, and thank you for your continued support!

Posted 1 year ago

“Quick service and well packaged”

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Posted 1 year ago

Thank you Adrian for the 4 star rating of Swinnerton Cycles. We really appreciate your kind words about the quick service and well packaged delivery. We're so glad to have a returning customer like you. We look forward to serving you more in the future!

Posted 1 year ago

“Quick deliver, competitive prices and definitely worth adding to you options for bike stuff!”

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Posted 1 year ago

Thank you so much for your great 5 star review of Swinnerton Cycles Tom! We really appreciate your feedback about our quick delivery, competitive prices and great options for bike stuff. We also want to thank you for being a returning customer, we look forward to helping you out in the future!

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,577 reviews