Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,576 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, the Time pedals I bought were the cheapest at Swinnerton Cycles and in stock. Arrived quickly and excellent quality as expected.”

Helpful Report

Posted 1 year ago

Thank you so much, Stephen, for your 5 star rating of Swinnerton Cycles! We are so glad that you found our website easy to use, and that you found the best deal on the Time pedals. We appreciate that you found them in stock and quickly shipped. It is great to know that they lived up to your expectations in terms of quality. Thank you again!

Posted 1 year ago

“Great service Looking forward to buy from you again.”

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Posted 1 year ago

Thank you so much, Gazmir, for your 5 star rating of Swinnerton Cycles! We appreciate your positive feedback and are so glad you had a great experience with us. We look forward to seeing you again soon!

Posted 1 year ago

“Accidentally ordered the wrong bottom bracket but this was quickly resolved without issue. Good quality products at reasonable prices. Would recommend.”

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Posted 1 year ago

Thank you so much for the 5 star rating of Swinnerton Cycles! We are so glad to hear that you were able to easily resolve the bottom bracket issue and also that the products are of good quality and reasonable prices. We really appreciate your glowing review and hope to see you back at Swinnerton Cycles in the future.

Posted 1 year ago

“Time cleats hard to find but Swinnerton had them”

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Posted 1 year ago

Thanks for your 5-star rating of Swinnerton Cycles! We're thrilled to know you've had a great experience with us. It's so true - time cleats can be hard to find, but we're glad to know that Swinnerton Cycles has been able to provide what you need! Thank you for your support.

Posted 1 year ago

“Thank you !”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Swinnerton Cycles, Mike. Your feedback is truly appreciated!

Posted 1 year ago

“Great product line. Good prices. Of the three or four times I've ordered, twice the sent the wrong size. They fixed the problem both times with alacrity and good cheer. But still, it's a disincentive to order again.”

Helpful Report

Posted 1 year ago

Thank you very much for your feedback, we really appreciate it. We apologize for the two occasions that you received the wrong size. We take all of our customers' experiences very seriously and would love to figure out how we can make things better on our end. Could you tell us more about what happened when you received the wrong size? Is there anything we could have done differently to improve your experience? We are here to help, so please let us know.

Posted 1 year ago

“Good service thanks”

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Posted 1 year ago

Thank you for your 5-star rating of Swinnerton Cycles! We really appreciate your feedback - it's great to hear that you had a good experience and found our service to be top-notch. Good service thanks!

Posted 1 year ago

“Very good service, prompt and efficient.”

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Posted 1 year ago

Thank you, Bill, for your 5 star rating! We are happy to hear that you had a very good experience with our service - prompt and efficient! We appreciate your feedback and your business.

Posted 1 year ago

“Fast dispatch’s be great prices! Very happy”

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Posted 1 year ago

Thank you so much, Camilla, for your 5 star rating of Swinnerton Cycles! We are delighted to hear that you were pleased with fast dispatch and great prices. We are thrilled to have earned your 5 star rating!

Posted 1 year ago

“Ordered a Ridley from these guys could not fault them. Worth travelling for”

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Posted 1 year ago

Thank you for your 5-star rating of Swinnerton Cycles, Mark! We are so glad your experience with us was a positive one and that you enjoyed your Ridley that you ordered from us - thanks for travelling all the way. We truly appreciate your kind words.

Posted 1 year ago

“Bought some ATAC pedals. They arrived promptly (ahead of the estimated date) AND were well-packaged. Will buy from them again :-)”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating and sharing your positive experience! We appreciate you taking the time to let us know that the ATAC pedals arrived promptly and were well-packaged. We are thrilled to hear that you'll be shopping with us again! Thank you for your support of Swinnerton Cycles!

Posted 1 year ago

“Very happy with Swinnerton cycles”

Helpful Report

Posted 1 year ago

Thanks so much, Malcolm, for your generous 5 star rating of Swinnerton Cycles! We're very happy to hear that you're satisfied with the service and product. Thanks again for your support!

Posted 1 year ago

“Swinnerton Cycles delivered to me a very good overall customer experience. This experience embraced product pricing, communication during the sale and delivery service to the doorstep of an Elite Aria interactive fan.”

Helpful Report

Posted 1 year ago

Thank you Christopher for your 5 star review of Swinnerton Cycles! We are delighted to hear that you experienced a good overall customer experience, including product pricing, communication during the sale, and delivery service to the doorstep of an Elite Aria interactive fan. We truly appreciate your feedback!

Posted 1 year ago

“Product arrived quickly, very good service.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating! We are delighted to hear that your product arrived quickly and that you had a great experience with our services. We appreciate your kind words and support.

Posted 1 year ago

“Great support after ordering the incorrect product. Replacement sent with out delay and now noticing the different on the bike.”

Helpful Report

Posted 1 year ago

Thanks for the amazing 5 star rating of Swinnerton Cycles, Andy! We appreciate your great review and we're glad to hear that we were able to help you out with the incorrect product. It's always great to hear that you feel a difference after the replacement and we hope you have many enjoyable rides ahead.

Posted 1 year ago

“Speedily shipped and a pleasure to do business with.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Swinnerton Cycles - it is greatly appreciated! We are so pleased you enjoyed the speed of your goods shipping, and that you had an easy transactional experience. We cannot thank you enough for being a loyal customer of ours.

Posted 1 year ago

“Quick delivery, excellent products.”

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Posted 1 year ago

Thank you for your glowing review, Richard! We are so pleased to hear that you are satisfied with both our quick delivery and our excellent products. We truly appreciate you taking the time to give us a 5 star rating.

Posted 1 year ago

“The helmet and bib shorts were well priced and fit great. Quick delivery and no complaints so I can't vouch for their customer service or returns policy.”

Helpful Report

Posted 1 year ago

Thank you Martin for your 5 star review of Swinnerton Cycles! We are so pleased to hear that the helmet and bib shorts were well priced, fit great, and had a quick delivery. We are very happy that you had no complaints so you cannot vouch for their customer service or returns policy. Thank you again for the review!

Posted 1 year ago

“A1 service and products”

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Posted 1 year ago

Thank you Shaun for your five star rating of Swinnerton Cycles! We strive to provide the best in both service and products, and we're glad that you had a positive experience.

Posted 1 year ago

“The stafff at Swinnerton were really helpful. I needed a half size in a pair of cycle shoes and had contacted Wiggle about supplying these. They were not willing to order them in despite the brand being one that they sell. I searched for another uk supplier and came across Swinnerton. They didn’t have the item in stock but ordered them in and sent them out in days. Very impressed, great customer service and will buy from them again!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Swinnerton Cycles, Charles. We are humbled and grateful for your kind words about our friendly staff and our prompt delivery of the half-size cycle shoes that you needed. We are delighted that you came across us in your search and that you were so pleased with the service that we provided. We appreciate your trust in us and would be honoured to have you as a customer again soon.

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,576 reviews