Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,576 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hopetech rotors i ordered arrived in a timely manner and without incident.”

Swinnerton Cycles 5 star review on 3rd October 2023

Helpful Report

Posted 1 year ago

“Great service & product.”

Helpful Report

Posted 1 year ago

“Found exactly what I needed, ordered online and delivery was really quick”

Helpful Report

Posted 1 year ago

“I needed a part that was out of stock after searching US online sellers. The part was available at Swinerton cycles. Cost of shipping to US (Los Angeles) was reasonable and received item in a timely manner.”

Helpful Report

Posted 1 year ago

“On time and as described”

Helpful Report

Posted 1 year ago

“Great bike at a great price!! Service was exceptional. Purchase was flawless and the bike arrived as ordered in 48 hours.”

Swinnerton Cycles 5 star review on 29th September 2023

Helpful Report

Posted 1 year ago

“I don't normally reply to market research, but seeing as you asked... I was under the impression i ordered the Rider 750E. Which, i believe includes a heart monitor and a cadence counter. In fact it is still on google feed as still being available. I'm not too put out about it though, but have marked you as only 2 star for that reason. It was a good price, and i am happy with it. But you did ask.”

Helpful Report

Posted 1 year ago

“good communication, quick delivery and happy with the part”

Helpful Report

Posted 1 year ago

“As previous review ? You sold me a stem that had been previously fitted/used ?”

Helpful Report

Posted 1 year ago

“The real deal !!”

Helpful Report

Posted 1 year ago

“Ordered one day, delivered the next. What more can you ask for?”

Helpful Report

Posted 1 year ago

“Poor Customer Service Purchased a Thule cycle rack, item was faulty. Numerous emails sent to try and contact Swinnerton Cycles (NO RESPONSE). Tried contacting through Amazon Pay (NO RESPONSE) Item has been returned at my expense through tracked parcel company still NO RESPONSE. Swinnerton Cycles have the worst customer care I have ever experienced. If you are unfortunate and receive a faulty item from them the only way to resolve would be via claiming through your credit card company. If you still wish to chance doing business with Swinnerton Cycles good luck!!!!”

Helpful Report

Posted 1 year ago

“The product was listed as ‘in stock’. It wasn’t. It went via France, then UK & took weeks. Postage for two tiny cleats was exorbitant. I emailed 2 or 3 times with questions and nobody responded. Two stars as product did arrive and was as advertised but customer service with this company is zero. So you are really taking your chances”

Helpful Report

Posted 1 year ago

“Great service. Vbvvvvbbbbbbbbbbbbbb”

Helpful Report

Posted 1 year ago

“Part in stock, good price and quick delivery.”

Helpful Report

Posted 1 year ago

“Very good service.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Brilliant very happy”

Helpful Report

Posted 1 year ago

“Everything went fine. Even from UK to Germany with no problems.”

Helpful Report

Posted 1 year ago

“After service was good when I needed a replacement part. Recommend 👍”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,576 reviews