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Swinnerton Cycles Reviews

4.6 Rating 4,581 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,581 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Used Swinnertons to buy an item I had been looking at for a while appeared at an exceptional price needed to ask a sizing question response was excellent pleased with the product and customer service 🙂 FedEx could have been better but that was out of Swinnerton’s control 😞
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Posted 1 year ago
Great speedy service
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Posted 1 year ago
Excellent service fast delivery and comprehensive stock available
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Posted 2 years ago
Quick delivery and a good price.
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Posted 2 years ago
Ordered a 30 tooth boost chainring, the first item sent was a 30 tooth non-boost chainring, they're excuse "it's an easy mistake to make" this item was returned, the replacement sent is now a 32 tooth boost chainring. They're not getting a third chance to get it right, full refund requested. I worry about their knowledge and competence if the so called experts can not get simple things like part numbers correct. My advice would be to avoid.
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Posted 2 years ago
Products as described and arrived quickly. Thanks.
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Posted 2 years ago
Wrong stock picture and inaccurate description. Wrote to them with pictures to show this, and asked about refund on postage costs as fault is theirs, but no reply.
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Posted 2 years ago
Good service.
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Posted 2 years ago
Super quick service and delivery, best price as well
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Posted 2 years ago
Prompt delivery, products all correct, clear online ordering and follow-up communication. The only shop that had all the items I wanted at a good price. Able to change delivery directly with courier to more convenient day.
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Posted 2 years ago
Good value product and delivered promptly. Can't really say more for a simple transaction
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Posted 2 years ago
I found them online searching for a very hard part to get my hands on. I was ordering from Canada and they had what I wanted. The ordering process was easy and the part was shipped out right away with tracking. The order came before the estimated due date which is always a nice surprise. I reached out once during the ordering process and they responded immediately. Overall a very successful purchase, delivery and follow up by Swinnerton. I will order from them in the future. Thank the team at Swinnerton for everything!
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Posted 2 years ago
Good, price, prompt delivery, exactly as ordered
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Posted 2 years ago
Fantastic service
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Posted 2 years ago
quick delivery
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Posted 2 years ago
Quick delivery, product as described
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Posted 2 years ago
Great service from Swinnerton but poor delivery service by FedEx. They don't look atcthe address properly or read instructions given.
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Posted 2 years ago
Excellent service
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Posted 2 years ago
The product, a small packet of rubber frame lug plugs, was exactly what I was looking for, however, if I had had a bit more time I would have looked elsewhere because the item was £4.99 and the postage and packaging cost £6.00. £6.00 to deliver something that was smaller than a packet of peanuts, seriously!?
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Posted 2 years ago
Items came quickly, well packaged and as described for a good price 👍
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Posted 2 years ago
Swinnerton Cycles is rated 4.6 based on 4,581 reviews