Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,517 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some inner tubes. Great service at a good price so I'm very happy. Thanks.”

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Posted 3 months ago

“So happy to be able to review this joke of a company. We recently purchased a very specific fork reducer. It cost $160 in shipping to get it to us. The part that arrived was a generic thru axle. When we contacted the company with the discrepancy from what we had ordered they said the website had ported info and picture from another page and that we should have read the description better. The description was for the part we wanted and I had fortunately copy pasted the description in the email with them. They told us they would look into it and then never responded to another email. We contacted our card company and were asked to provide some info. Since the last email correspondence with Swinnerton, they had changed the description of the item to reflect what they had sent us. We were able to provide that info and got a full refund onto our card by the third party dispute group. Take pics of everything if you have to order from this company. Use a credit card and don't forget there is recourse.”

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Posted 3 months ago

“Quick delivery and the best price. Excellent!!!!!!”

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Posted 4 months ago

“Item I wanted was in stock unlike elsewhere and was delivered very promptly. Highly recommended.”

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Posted 4 months ago

“Very easy to use site and quick delivery”

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Posted 4 months ago

“Prompt service, good price and delivery from a shop that I first used 50 years ago!”

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Posted 4 months ago

“Great service Great purchase”

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Posted 4 months ago

“Barny was a great help in sorting my through axle problem out. I had ordered the wrong one and he helped sort the correct one for me. Purchased the correct one and sent the wrong one back for a refund. Straight forward no hassle.Was a pleasure to do business and look forward to using swinnertons again in the future”

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Posted 4 months ago

“Excellent service and good pricing, delivery. Would definitely use again and higly recommended.”

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Posted 4 months ago

“Good product at fair price. Arrived quickly. Would recommend”

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Posted 4 months ago

“best service from a bike show i have every had. Bought a bike on a wednesday and asked for the cranks to changed to 170 , with oval chain rings. got the bike with all the parts fitted . Delivered to me with in six days.”

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Posted 4 months ago

“quick efficient service, geat knowledge and advice.”

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Posted 4 months ago

“I'm delighted. I admit to being an apprehensive and nervous on-line purchaser. However, my recent purchase form Swinneertons, of saddle parts needed to keep my cherished velocipede in working order, has left me feeling very re-assured. The process was completely hassle-free and I received exactly the part I needed and in double-quick time too. Bravo.”

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Posted 4 months ago

“Good prices, fast delivery, no probs, what’s not to like!”

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Posted 4 months ago

“Easy to order visor for helmet. Swift delivery.”

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Posted 4 months ago

“Ordered replacement shimano chainring of a different spec to that already fitted as a potential alternative. It arrived quickly, however on comparing parts was clear it wasn't compatible with my set up. I returned the part and Swinnerton swiftly refunded me without quible. Excellent service and I will certainly buy from them again in future.”

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Posted 4 months ago

“Wonderful service, great product”

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Posted 4 months ago

“XXXXXXXX CXCXXX”

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Posted 4 months ago

“Excellent, prompt service. Thank you.”

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Posted 4 months ago

“Great service and prompt delivery. I would definitely buy again.”

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Posted 4 months ago

Swinnerton Cycles is rated 4.6 based on 4,517 reviews