Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,581 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well. Fast shipping.”

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Posted 1 year ago

“Bought a cycling computer.Prompt service and good price”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Order placed and arrived within 4 days. Good price. Happy”

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Posted 1 year ago

“Fast delivery. Great price. What's not to like.”

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Posted 1 year ago

“Great customer service and great prices”

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Posted 1 year ago

“I needed to return a part that was not the right size and was able to do this as well as get a replacement part which is the right size. The help and advice I received was excellent, very satisfied with the service.”

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Posted 1 year ago

“A top cycle online store. Good prices, super fast delivery, excellent products.”

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Posted 1 year ago

“Ordering online is seamless, delivery is expedited usually within 24 hours, and if you do have a problem they are only a phone call away to get it sorted. One of the best 'online bike shops' I have dealt with. Thank you.”

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Posted 1 year ago

“Quality products good price fast delivery”

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Posted 1 year ago

“Dreadful! I made 3 attempts to amend/cancel my order, all of which were ignored by Swinnerton. Furthermore, having ignored my correspondence, the order took 2-3 days for them to despatch my item; although I cannot criticise their use of a 24hr courier. So you get 2 stars... the item did arrive, and relatively quickly, but I don't want to incur the cost and hassle of returning it.”

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Posted 1 year ago

“Very quick delivery well packed.”

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Posted 1 year ago

“Tried contacting by email multiple times, no response. Paid expedited shipping ($20) for a part that weighs no more than 2oz. It's been over 2 weeks shipping from England and I havent received it. I have family in England and ship all the time, it shouldnt take this long paying so much!”

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Posted 1 year ago

“Bought a camelback pack on web. Had a problem with web ordering which was quickly and efficiently resolved with a phone call. Very happy with service and product (Camelback Fourteener L32) which was at best price on web. Pleased to see reusable/recyclable packaging too.😊👍”

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Posted 1 year ago

“I am giving you a two star review because I did ask for help about the number of pins for our Thule Bike Carrier. I am still waiting on a reply.”

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Posted 1 year ago

“They have many bad reviews but I had a good experience, got a brilliant price on a new shock, £40 cheaper than anywhere else and I thought it wasn’t in stock due to my mistake In something I read on the website, I emailed them and had a quick and friendly response saying it was in stock and will be sent shortly, received the shock 2 days later”

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Posted 1 year ago

“Excellent service, fast delivery,brilliant products.”

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Posted 1 year ago

“great service and value . Phone answered promptly when enquired about ordering via website. Will definitely use again”

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Posted 1 year ago

“Just what I ordered, arrived on time. For stuff that’s hard to get elsewhere - a good reliable stockist”

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Posted 1 year ago

“Great service and a great family run business with a fabulous history...I had a few questions before hand... They really made the whole process easy...the bike arrived perfectly....happy to recommend.”

Swinnerton Cycles 5 star review on 7th April 2023

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Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,581 reviews