Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,576 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and really helpful if you need to speak to them. Bought handlebars needed next day and they pulled all the stops out to do it - really impressed. Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Swinnerton Cycles, Russel! We greatly appreciate your positive feedback regarding our fast service and helpful staff. It's customers like you that make us glad to be part of the cycling community. Thank you for your loyalty and for supporting our shop - we can't express enough how much it means to us.

Posted 1 year ago

“I received the part very quickly considering that it came from France Part was what I needed, 100% satisfied”

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Posted 1 year ago

Thank you for your 5-star rating of Swinnerton Cycles! We appreciate your feedback and are glad to hear that your part arrived quickly from France and that you are 100% satisfied with it!

Posted 1 year ago

“Recently purchased a set of VISION Team 35 Comp SL V19 Road Wheelset from Swinnerton. The team posted the wheelset quickly. I was pleased to see the Vision box had been opened and checked by Swinnerton prior to sending. Amazing price for a decent wheelset for the winter bike.”

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Posted 1 year ago

Thank you so much Alan for your 5 star rating of Swinnerton Cycles! I recently purchased a set of VISION Team 35 Comp SL V19 Road Wheelset and I couldn't be happier with my purchase. The team posted the wheelset quickly and the fact that the Vision box had been opened and checked by Swinnerton prior to sending was really appreciated. The price was amazing and I'm really pleased with the wheelset on my winter bike.

Posted 1 year ago

“Had what I wanted abit cheaper than others delivery was quick.”

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Posted 1 year ago

Thanks so much Paul for your 5 star rating of Swinnerton Cycles! We're really glad to hear that you had what you wanted and that the delivery was quick. We appreciate your business and your kind feedback!

Posted 1 year ago

“Great service, quick deliveries, very happy with the service”

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Posted 1 year ago

Thank you Martin for your 5 star rating of Swinnerton Cycles! We are very pleased that you found our great service and quick deliveries satisfactory. We value each of our customers and are glad that you are so happy with our service.

Posted 1 year ago

“Happy with the parts i needed, bit slow with the post.”

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Posted 1 year ago

Thank you, Robert, for your 4 star rating of Swinnerton Cycles! We appreciate your feedback, and are glad that you were happy with the parts you needed – sorry that the post was a bit slow.

Posted 1 year ago

“Good price and quick delivery - Would recommend”

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Posted 1 year ago

Thank you kindly, Giles, for the amazing 5 star rating! We are so pleased to hear that you were pleased with the price and quick delivery. We truly appreciate your kind words and hope to provide the highest quality service and products for you in the future.

Posted 1 year ago

“Excellent FFWD wheel set which I purchased from Swinnerton cycles. Excellent service nothing was to much trouble very helpful staff.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We're thrilled that you were satisfied with the FFWD wheel set you bought from us, and with our customer service too. We like to give every customer the same high level of service, so it's great that you experienced that as well. Thank you again for the fantastic review!

Posted 1 year ago

“I called the store and I received some advice on SRAM AXS FDs. The price was a little better than everywhere else and I’d ordered many times from Swinterton who are normally fast. This part took to the full 5 days to arrive (within their std delivery window), which I didn’t count on and turned into a problem for me. Nevertheless, part arrived in perfect condition, and working well.”

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Posted 1 year ago

Thank you very much for your 4 star rating of Swinnerton Cycles, Greg! We are so glad to know you've had great experiences in the past and wanted to thank you for being a loyal customer! We apologize if the delivery took longer than usual; this experience doesn't reflect our priority of providing quality service. We hope you are still satisfied with the outcome and continue to use and recommend our products and services!

Posted 1 year ago

“Good price. Delivered on time.”

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Posted 1 year ago

Thank you so much, Catherine, for your glowing 5 star review of Swinnerton Cycles! We are so pleased to hear you had a good experience with our prices and delivery. Your support is very much appreciated!

Posted 1 year ago

“Prima service snelle levering”

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Posted 1 year ago

Thank you for the 5 star rating! We are delighted to know that you had an enjoyable experience with Swinnerton Cycles. We thank you for your kind words about our 'Prima service snelle levering'.

Posted 1 year ago

“Great customer service from these guys. Even when I ordered wrong product. They helped too sort problem.”

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Posted 1 year ago

Thank you so much Andre for your 5 star rating of Swinnerton Cycles! We truly appreciate your kind words about our great customer service. We are so glad that we were able to help you with your wrong product order and sort out the problem for you.

Posted 1 year ago

“Dropout replacement. Arrived promptly & was exactly as ordered - thank you 😊”

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Posted 1 year ago

Thank you Mark for your 5 star rating of Swinnerton Cycles! We're delighted that you received your dropout replacement promptly and that it was exactly as ordered. We really appreciate your kind words!

Posted 1 year ago

“Bonsoir, Comme, je pense vous l'avoir déjà précisé. J'ai été déçu... Vis manquantes à la réception de la commande. Cordialement”

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Posted 1 year ago

Merci beaucoup Chantal pour votre retour sur Swinnerton Cycles. Je suis vraiment navré que des pièces aient manqué lors de votre réception de commande. Comment pouvons-nous améliorer les choses ? Je répondrai à toute question que vous pourriez avoir concernant votre expérience et je ferai tout mon possible pour satisfaire vos attentes.

Posted 1 year ago

“As ordered and arrived promptly.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Swinnerton Cycles! We’re delighted to hear that everything arrived as ordered and promptly. It’s very much appreciated.

Posted 1 year ago

“Outstanding service and friendly, knowledgeable technicians that saved my 26er and my trip.”

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Posted 1 year ago

Thank you Justin for giving Swinnerton Cycles a fabulous 5 star rating! We are beyond glad that our technicians were able to rescue your 26er and help make your trip a success. We are pleased to hear that you experienced our outstanding service and friendly, knowledgeable technicians. We really appreciate your great review. Thank you!

Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

Thank you Matthew for your 4 star rating of Swinnerton Cycles! We're so glad to hear that you enjoyed our prompt delivery.

Posted 1 year ago

“Thanks for the goods”

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Posted 1 year ago

Thank you so much Jonathan for the 5-star rating of Swinnerton Cycles. We truly appreciate you taking the time to share your positive experience with us. Thanks for the goods!

Posted 1 year ago

“Delivered on time - no nonsene”

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Posted 1 year ago

“I got a great price on the SRAM Force D2 powermeter I ordered - over £100 less than other websites. Delivery was fast and the cranks / powermeter arrived in excellent condition. I'm very happy all round, and would use Swinnerton again if they have what I need in stock.”

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Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,576 reviews