Login
Start Free Trial Are you a business?? Click Here

Swinnerton Cycles Reviews

4.6 Rating 4,591 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,591 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Product arrived quickly - great service
Helpful Report
Posted 3 years ago
First time customer, ordered an item that other places didn't have in stock. Ordered and despatched that day and received it the next day. Brilliant service would definitely recommend and shop here again.
Helpful Report
Posted 3 years ago
Item arrived just as described. Super fast delivery!
Helpful Report
Posted 3 years ago
Bought a Basso Venta frame which they got in very quickly and is now built up and ride's great. It came with a heavy aluminium seat post so after emailing Basso I asked Swinnerton to get me the upgraded seat post. It was quite a bit of work for them as it's not listed as a spare part but it's now on order. It's unusual to get this level of service today so really pleased
Helpful Report
Posted 3 years ago
Swift delivery !
Helpful Report
Posted 3 years ago
Bought giant 3 talon bike from swinnerton cycles.bike arrived quicker than expected,packaged well,not many places with stock of giant bikes so i got lucky,would recommend
Helpful Report
Posted 3 years ago
Amazing store, too fast to respond to emails and fast on delivery of the bike, I got my bike less than a week. Well done 👏🏻
Helpful Report
Posted 3 years ago
Excellent service, product as described.
Helpful Report
Posted 3 years ago
*** Speedy delivery and stock in these uncertain times ***
Helpful Report
Posted 3 years ago
Helmet is a good fit and very aero
Helpful Report
Posted 3 years ago
Good service, prompt delivery will use again
Helpful Report
Posted 3 years ago
Wrong item sent & want me to cover the cost of returning it
Helpful Report
Posted 3 years ago
Very speedy delivery and efficient service.
Helpful Report
Posted 3 years ago
Sent my order and personal details to another customer and theirs to me. Not an error i have ever experienced before and a little worrying due to security of my data.
Helpful Report
Posted 3 years ago
Excellent service, very prompt responses
Helpful Report
Posted 3 years ago
Great to have stock. Bike arrived in a timely manner. Packaging was well below expected standards - the bike was able to move around, rattle and rub against the insides. No apparent damage but it was lucky.
Helpful Report
Posted 3 years ago
Very well priced, available stock of pretty much all item's, speedy dispatch, very very well packaged item's......... What more would you want from a bike shop!!!!
Helpful Report
Posted 3 years ago
Only shop I found with stock, easy ordering on the website and items arrived next day.
Swinnerton Cycles 5 star review on 12th May 2021 Swinnerton Cycles 5 star review on 12th May 2021
Helpful Report
Posted 3 years ago
Chasing a niche item (lockrings for SRAM brake rotors) Swinnerton delivered exactly what was needed very quickly. Thank you!
Helpful Report
Posted 3 years ago
Delayed despatch of my order wasn't communicated, however they did reply promptly to my query and from then quickly resolved.
Helpful Report
Posted 3 years ago
Swinnerton Cycles is rated 4.6 based on 4,591 reviews