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Swinnerton Cycles Reviews

4.6 Rating 4,591 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,591 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Ordered from West Coast USA, and had an excellent experience. Will order again.
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Posted 3 years ago
Had what I needed in stock. Delivered it promptly with free delivery. Easy.
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Posted 3 years ago
Bought some suspension mounts, arrived quickly - great!
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Posted 3 years ago
Swinnerton were the only shop to have the cassette in stock and delivery was quick. Ideal shopping.
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Posted 3 years ago
Great service, fast delivery will use again
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Posted 3 years ago
Good price and easy to use website - delivery a little slow
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Posted 3 years ago
Great find. Super fast delivery too, keep up the good work guys.
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Posted 3 years ago
Bought few items at Swinnerton Cycles, delivery was fast and everything was well packaged. Great!!
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Posted 3 years ago
Couldn't have been more helpful... spoke to them about the price of a frame on Sunday, ordered Tuesday, arrived Thursday. Have subsequently spoken to Customer Services about a missing part from the frame and have every expectation that that'll get sorted quickly too.
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Posted 3 years ago
Product arrived much later than expected. No reply to e-mail requesting return details. No answer to call on any of the 3 phone numbers listed online.
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Posted 3 years ago
Hi Ross, your email was replied to at 16:05 on the 29/04/2021 we are currently short staffed so struggling to get to all phone calls at the moment. If you check your trash box otherwise all returns details can be found on the bottom of the website page. https://www.swinnertoncycles.co.uk/returns-policy-i35
Posted 3 years ago
Very friendly and professional
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Posted 3 years ago
Excellent customer service and next day delivery.
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Posted 3 years ago
Brilliant service and super speedy delivery! Price was also extremely competitive!
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Posted 3 years ago
Great prices, incredibly fast delivery can't fault them
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Posted 3 years ago
Quickly dispatched. Competitively priced.
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Posted 3 years ago
Excellent service and extremely prompt delivery - thank you Swinnerton Cycles.
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Posted 3 years ago
Seemed pretty disorganised and poor communication regarding delivery and after care service. The visit to the shop wasn’t much better, pretty disappointing.
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Posted 3 years ago
excellent response and support to an online question
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Posted 3 years ago
Great service. Easy ordering and prompt delivery. Thanks.
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Posted 3 years ago
First class service, other shops were stating 10 months stock notice, these had it in stock , ordered and delivered within 3 days . Brilliant service .
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Posted 3 years ago
Swinnerton Cycles is rated 4.6 based on 4,591 reviews