Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,475 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 3 weeks ago

“They price matched the bike to a very good price and when it came with incorrect parts from the manufacturer they sorted it all for me without issue. I always try to support local businesses when I can and wouldn't hesitate to use them again. Thanks again to Barney and the team.”

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Posted 3 weeks ago

“Excellent swift service”

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Posted 3 weeks ago

“Good and fast shipping.”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“Goods exactly as described. Prompt delivery.”

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Posted 3 weeks ago

“My BROOKS 97 SEAT IS GREAT BRILLIANT PRODUCT”

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Posted 3 weeks ago

“Great help when looking for the correct thru-axle adaptor to fit my new bike to my turbo. Quickly identified the correct part number and confirmed it was in stock at a reasonable price.”

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Posted 3 weeks ago

“Good service, if you need a saddle, go in person and get it fitted professionally as it is so much better than guessing what is correct. Same with other parts and accessories, always better to get the fit right first time after trying for size, no returns that way. Good workshop in Swinnertons and its good to speak to real people instead of a screen!”

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Posted 3 weeks ago

“Spot on service. Couldn't get the order to process on line and the guy there did it all for me over the phone. Item arrived exactly when they said. Great service.”

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Posted 1 month ago

“A good price to start with - and arrived well packed and very quickly. Very happy!”

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Posted 1 month ago

“I love my Giro helmet and was upset when after years of service the pads wore out. I couldn’t find anybody in the UK who sold the spares until I discovered Swinnerton Cycles. Was easily able to order using Apple Pay. Package arrived as promised, genuine parts. My helmet is like new again.”

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Posted 1 month ago

“prompt service and delivery of a new tyre”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Purchased XT 3x10 crankset, front derailleur, front shifter in Oct 2024. All supplied in good condition, no problems. International delivery was prompt but very expensive. No option for slow/cheap delivery. (Deducted one star for this high cost) In my country, Shimano seem unwilling to stock XT triple-ring equipment so I am very grateful Swinnerton will ship it.”

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Posted 1 month ago

“Fast service delivered on time.”

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Posted 1 month ago

“Good price, prompt delivery.”

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Posted 1 month ago

“Very helpful staff / support. Items as described. Fast delivery.”

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Posted 1 month ago

“Delighted with my new Pannier bag. Staff were very helpful at finding an alternative bag as bag I originally ordered was delayed from supplier. When they said they would contact me they did. The bag they recommended fitted perfectly on to my rack.”

Helpful Report

Posted 1 month ago

“Ordered two items. Email received to say awaiting stock which was fair enough. First part arrived very quickly, almost 2 months later no sign of second part and no response to either emails or contact form to update. Good speedy delivery of in stock item let down by a lack of communication around the other.”

Helpful Report

Posted 1 month ago

Swinnerton Cycles is rated 4.6 based on 4,475 reviews