Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,586 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gray products and services!”

Helpful Report

Posted 2 years ago

“Item as described, speedy delivery and helpful advise for which coil I would need.”

Helpful Report

Posted 2 years ago

“Good price, fast delivery, thank you.”

Helpful Report

Posted 2 years ago

“Good and fast”

Helpful Report

Posted 2 years ago

“Hassle-free ordering process and swift delivery, thanks guys great service.”

Helpful Report

Posted 2 years ago

“The genesis Brixton was packed almost fully inside the box. Good job with that. The only reason why I'm not giving a 5 star rating is because the tyres are 700x32 and not 700x37 as it says on the website. On the other hand the seatpost bolt that connects with the saddle is way above the torque recommended. Already destroyed 2 5mm Allen keys!! In the end I had to take it to a bike shop to see if they can unscrew. I used another seatpost replacement and saddle for the time being.”

Helpful Report

Posted 2 years ago

“I believe that the product was not properly described. There was no shifter mechanism with the Shimano Ultegra ST-6800 item - just the lever. I would've liked to send it back or get the full item sent to me, but as I am in Australia, the extra turnaround freight would make it a costly exercise. Swinnertons are saying it is what I ordered as per part number, but I still believe that the part listing online was not clear that it was just the lever and not the gearing mechanism. Anyhow, I'll live with it, be more careful in future, and put it down to experience. Sorry, but I can't rate you any higher than two stars for this experience, since for me, it was not acceptable (which would've scored 3 stars or more).”

Swinnerton Cycles 2 star review on 20th July 2022

Helpful Report

Posted 2 years ago

HI Can you please supply your order number so we can check your order.

Posted 2 years ago

Peter Have managed to track your order you ordered spare part Y00E98010 The is just the working part of the shifter not the complete shifter this is exatcly what you ordered.

Posted 2 years ago

“Fast delivery”

Helpful Report

Posted 2 years ago

“excellent price.”

Helpful Report

Posted 2 years ago

“Good price and service. Will use again.”

Helpful Report

Posted 2 years ago

“Wrong item delivered, returns is an (ongoing) farce. I'll never shop with you again.”

Helpful Report

Posted 2 years ago

“Easy order and timely delivery”

Helpful Report

Posted 2 years ago

“Awesome, fast, and painless international purchase! Everything was as promised. Thank you!”

Helpful Report

Posted 2 years ago

“Delivery was extremely slow”

Helpful Report

Posted 2 years ago

“Purchased a child bike seat that unfortunately didn't fit my cargo bike. Craig in customer support was super responsive and made returning a big and cumbersome parcel a doddle. Will definitely buy from Swinnerton's again.”

Helpful Report

Posted 2 years ago

“Great service and very happy with the purchase.”

Helpful Report

Posted 2 years ago

“Excellent replacement lock. Quick delivery. 5stars.”

Helpful Report

Posted 2 years ago

“Ordered K edge Garmin mount and it was delivered promptly and also best price I could find online. Will use again in the future.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Excellent customer service. I needed help and advice with obtaining the correct replacement parts for my recumbent trike. The person l spoke to couldn't have been more patient and helpful.”

Helpful Report

Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,586 reviews