Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,595 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,595 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied exactly the part I needed and in good time. I would definitely use them again. Paul, Wiltshire”

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Posted 4 years ago

“Website wouldn't let me order the wheel I required but after some 'live chat' it was quickly resolved and order was excellent price and received in expected timescale and undamaged - perfect!!”

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Posted 4 years ago

“Very clearly marked on their website, Di2 hydraulic Ultegra shift lever, ordered it, they charged me for the Di2 priced product and then sent me a mechanical shifter.”

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Posted 4 years ago

“I have yet to use the wheels but they look great. Dispatch was very prompt.”

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Posted 4 years ago

“Delivered swiftly with no unnecessary packaging”

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Posted 4 years ago

“Excellent stock on smart trainers.... just a bit more than 'other' company's 👌 and an excellent quick delivery.... Thank You 👍”

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Posted 4 years ago

“The parts ordered were at a good price and delivery was quick and easy.”

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Posted 4 years ago

“Fantastic service and shipping from Swinnerton! I am in USA. I needed Hope Tech parts and not only were they in stock, I received them in the US IN 4 DAYS - that's unheard of fast shipping. Shop with confidence - I will again.”

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Posted 4 years ago

“Really happy with the delivery of the bike it arrived promptly”

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Posted 4 years ago

“Although I have one of these computers on my summer bike I thought I'd get another for the fact it's a good package for cadence. Keenly priced, was a bit miffed that I was only advised of delay on confirmation of order. However, it arrived in 2/3 days. Nicely done. However, the event this was helping me train for will most likely be cancelled now...the irony!”

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Posted 4 years ago

“Brought a tacx trainer, product was excellent and customer service was second to none, definitely buying a new bike in the spring from them”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great. Swift dispatch. Item arrived as described.”

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Posted 4 years ago

“It’s one of the bicycle shop when it comes to prices , availability and customer service. It took 4 days to receive my bike shipped from London to UAE. Quick communication by phone and email , I strongly recommend Swinnerton cycle”

Swinnerton Cycles 5 star review on 10th January 2021

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Posted 4 years ago

“OMG‼ 🚲🚲👏👏👏👏 Brilliant service , I love my Brompton, searched many bike shops to trust my Bromptom 👌 expectations exceeded 💃💃💃💃💃”

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Posted 4 years ago

“Really happy with service provided by Swinnerton Cycles. Parts arrived within a week, which felt like a miracle at the moment given COVID situation everywhere. Excellent range also as I needed some unique parts to get my Colnago TT bike back on the road.”

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Posted 4 years ago

“Rapid turn around. Will use again for sure.”

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Posted 4 years ago

“Friendly, professional and efficient service from the guys over the phone when i placed the initial order for my Genesis fugio 30. The bike arrived in under 2 weeks (and i'm over seas in Jersey). It was very well built, with the brakes and drivetrain requiring no tweaks whatsoever and very well packed. The bike is an absolute dream, and it's lovely to be returning to steel. I've been on it literally everyday since it arrived. Great service really isn't a given at all these days, especially knowing how stressful the last year has been in the bike shop industry. When you spend a few quid on something you love, and the quality of the service matches the quality of the product it really does make all the difference ! Cheers guys 10/10 !”

Swinnerton Cycles 5 star review on 26th December 2020

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Posted 4 years ago

“Arrived surprisingly quickly considering it was so close to Christmas”

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Posted 4 years ago

“Fast delivery and items as described. Would recommend.”

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Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,595 reviews