Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,586 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, product arrived within 48 hours”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“À part les frais d’export et de douane. Colis livré plus tôt que prévu. Juste une remarque : un carton plus rigide aurait été justifié pour une cassette ultegra.”

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Posted 2 years ago

“Bought some Campagnolo Tubeless valves although not the same in the picture on the website. After a quick call emailed some pics of the ones supplied they checked with their supplier to confirm this would be ok as they are the only ones they now manufacture. Excellent service and delivery was quick. Many thanks to all at Swinnerton for your help.”

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Posted 2 years ago

“Excellent service and delivery of my granddaughters new bike which she loves”

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Posted 2 years ago

“Good prices for the items I was after. Efficient delivery.”

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Posted 2 years ago

“Superb communication. Fast shipping. Best uk bike shop i have dealt with”

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Posted 2 years ago

“Swinnerton cycles have excellent service from ordering to quick receipt of the item to a swift exchange and advise when the item I ordered was not the right one.”

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Posted 2 years ago

“Nothing bad to say…”

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Posted 2 years ago

“Excellent website, competitive prices, financial options (Klarna), speedy delivery as advertised, great communication regarding the delivery”

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Posted 2 years ago

“Very happy with your service no so much with your courier could be better”

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Posted 2 years ago

“Fast delivery. Nicely packaged without excess plastic. Item as expected. Would shop here again.”

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Posted 2 years ago

“Ordered Item, was delivered 3 days later great service.”

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Posted 2 years ago

“I had a problem with a failed hydraulic brake caliper; although we are long out of lockdown, my local bike shop will only let you into the shop if you have an appointment, so that was a wasted journey. I had previously used and lived closer to Swinno’s in the past, so found their website and sent a query in; it was answered very quickly with advice and a recommendation for a (hopefully!) better caliper. The replacement was ordered from the website - very easy and competitive price and arrived with me within a couple of days. Very pleased with the level of service received”

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Posted 2 years ago

“Item never received . Courier tracking said out for delivery but never arrived, never delivered , no card left , no correspondence from courier , only got a message from Swinnerton at the third time of asking . The product is still floating around no mans land apparently . Wouldn't use again , sorry guys.”

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Posted 2 years ago

“Sadly on this most recent specific purchase it wasn't perfect. The item as described for an online purchase was not what was sent. So having paid for faster delivery still got the wrong thing and had to take the postage hit on returning on top of the hassle of it. A bit annoying, but other experiences have been good. Just need to sharpen up on details perhaps sometimes as an online retailer.”

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Posted 2 years ago

“excellent service, quick dispatch and delivery.”

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Posted 2 years ago

“The correct parts were delivered promptly. Can’t ask for more than that.”

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Posted 2 years ago

“The item (Most Ultrafast 40 DB wheelset) was VERY reasonably priced and it shipped super fast (to the U.S.)!”

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Posted 2 years ago

“Superb service and fast delivery!”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,586 reviews