Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,677 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 4th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good variety of stock, fast service and excellent customer service, can't fault it!”

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Posted 1 month ago

“Arrived promptly thanks”

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Posted 1 month ago

“Ordered on a Sunday parts arrived on the Wednesday, delivered by Prime and was at the time they specified with both packages undamaged . Overall an excellent service”

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Posted 1 month ago

“Always great service, thanks again”

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Posted 1 month ago

“Service a very good they are quick response”

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Posted 1 month ago

“Fast delivery. Seat undamaged but poorly packaged. Seat was squashed into a box to small resulting in wrecked packaging.”

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Posted 1 month ago

“A replacement cassette for a friend's ebike, and my first order with Swinnerton Cycles. I was very impressed with the whole experience - the available stock, the pricing, the communication, the delivery - which made for a very relieved and happy friend. Thanks!”

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Posted 1 month ago

“great service”

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Posted 1 month ago

“Good range of products. All as expected.”

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Posted 1 month ago

“I have been buying from Swinnerton cycles for a while now always very helpful with a excellent delivery service.”

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Posted 1 month ago

“I have used Swinnerton Cycles for online purchases on numerous occasions. Always good value, always delivered quickly. On this occasion I purchased 2x100ml bottles of Fenwicks all weather chain lube. Best price online with free delivery.”

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Posted 1 month ago

“Ordering was easy and the bar in was cheaper than anywhere else. I haven’t got it yet, but so far so good”

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Posted 1 month ago

“Great price and service, for a part that seems out of stock almost everywhere else.”

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Posted 1 month ago

“Recently purchased a shimano free hub for my DT Swiss wheel. Staff were very helpful as I was not fully sure which item would suit my wheels, once they identified the correct hub, it was dispatched in the post and delivery was prompt, Very pleased with winnerton service.”

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Posted 1 month ago

“Top service from Swinnerton Cycles. Item arrived exactly as ordered. Recommended 👍”

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Posted 1 month ago

“Great service, easy to use and order on web site”

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Posted 1 month ago

“Shimano Battery came in delivery time expected and was very well protected . I managed to charge it successfully however it wasn't ideal that I had to charge from an empty state as ideally some charge should be kept in batteries such as this to maintain optimum life .”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“All good no hassle”

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Posted 1 month ago

“Good communication and service for ordering. Very polite, helpful staff. Bike was delivered but courier was not so good. Box was badly damaged and he didn't want to take a photo of the box. Eventually did. Luckily the bike seemed to be ok, thanks to good packaging. There was a scratch on the crossbar. Not Swinnertons fault but I wish that delivery drivers could be more respectful of what they deliver.”

Helpful Report

Posted 1 month ago

Swinnerton Cycles is rated 4.6 based on 4,677 reviews