Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,517 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you want to find out the quality of a company, judge them by the way they solve problems. I ordered a part which was quite expensive but incorrect. My fault. Swinnerton took back the part and refunded me really quickly. Thats customer service. Shall definitely be ordering from them again.”

Helpful Report

Posted 1 month ago

“Thanks for delivery to Germany. Everything was fine.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“They price matched the bike to a very good price and when it came with incorrect parts from the manufacturer they sorted it all for me without issue. I always try to support local businesses when I can and wouldn't hesitate to use them again. Thanks again to Barney and the team.”

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Posted 1 month ago

“Excellent swift service”

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Posted 1 month ago

“Good and fast shipping.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Goods exactly as described. Prompt delivery.”

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Posted 1 month ago

“My BROOKS 97 SEAT IS GREAT BRILLIANT PRODUCT”

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Posted 1 month ago

“Great help when looking for the correct thru-axle adaptor to fit my new bike to my turbo. Quickly identified the correct part number and confirmed it was in stock at a reasonable price.”

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Posted 1 month ago

“Good service, if you need a saddle, go in person and get it fitted professionally as it is so much better than guessing what is correct. Same with other parts and accessories, always better to get the fit right first time after trying for size, no returns that way. Good workshop in Swinnertons and its good to speak to real people instead of a screen!”

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Posted 1 month ago

“Spot on service. Couldn't get the order to process on line and the guy there did it all for me over the phone. Item arrived exactly when they said. Great service.”

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Posted 2 months ago

“A good price to start with - and arrived well packed and very quickly. Very happy!”

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Posted 2 months ago

“I love my Giro helmet and was upset when after years of service the pads wore out. I couldn’t find anybody in the UK who sold the spares until I discovered Swinnerton Cycles. Was easily able to order using Apple Pay. Package arrived as promised, genuine parts. My helmet is like new again.”

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Posted 2 months ago

“prompt service and delivery of a new tyre”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Purchased XT 3x10 crankset, front derailleur, front shifter in Oct 2024. All supplied in good condition, no problems. International delivery was prompt but very expensive. No option for slow/cheap delivery. (Deducted one star for this high cost) In my country, Shimano seem unwilling to stock XT triple-ring equipment so I am very grateful Swinnerton will ship it.”

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Posted 2 months ago

“Fast service delivered on time.”

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Posted 2 months ago

“Good price, prompt delivery.”

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Posted 2 months ago

“Very helpful staff / support. Items as described. Fast delivery.”

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Posted 2 months ago

Swinnerton Cycles is rated 4.6 based on 4,517 reviews