Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,586 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was extremely helpful during my purchase. My frame set arrived on time and I am delighted with my purchase. If you were more local to me I would call in but as usual you provide a quick efficient service. Top marks to Swinnertons.👍🚴‍♂️”

Swinnerton Cycles 5 star review on 20th June 2022

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Posted 2 years ago

“Took 3+ days'ish for them to pack more order and send it out. Fortunately, I wasn't in a rush. But both items arrived at same time and were well-packed.”

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Posted 2 years ago

“No fuss and always a prompt service.”

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Posted 2 years ago

“Very poor customer service, problems with DHL collection from the store and overdue delivery that has never been received. Poor response from shop, refund required.”

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Posted 2 years ago

“Excellent delivery and bike looks great.”

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Posted 2 years ago

“Very impressed with the price match, comms and service. Great selection of products too. Never used before but will do going forwards”

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Posted 2 years ago

“Good communication, easy to use website, quick delivery. Would use again. Thank you”

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Posted 2 years ago

“Good range, prompt delivery. Thank you.”

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Posted 2 years ago

“Very good and quick service. Made up with my new bike. Thank you”

Swinnerton Cycles 5 star review on 16th June 2022

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Posted 2 years ago

“I was looking for a Specialities/TA chainring to replace my worn Campag 10 speed. These are becoming quite hard to find and Swinnerton had the one I needed in stock. Delivered in good time and at a reasonable cost. Many thanks.”

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Posted 2 years ago

“Excellent communication and order updates and great value for money. Arrived in secure packaging. Brakes and Gears not 100%”

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Posted 2 years ago

“Good product as advertised.”

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Posted 2 years ago

“Bike was delivered 10 days after order placed. It may be because it was bank holiday. Despite the big sign on the box "do not lay flat" - this is how it was delivered. Rear wheel quick release handle and frame was scratched. :( However bike was almost ready to go. Didn't need any adjustments. I've just lube the chain and thats it. Hex key not included.”

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Posted 2 years ago

“Ordered late evening and the mirror arrived on the 2nd day. Excellent mirror we now have them on all our bikes they really are mirracycles.”

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Posted 2 years ago

“Another great product In stock and sent in good time Will definitely keep using Swinnerton Cycles Thanks”

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Posted 2 years ago

“Good range, good stock, good service. All good!”

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Posted 2 years ago

“Great fast service and fabulous follow on service for fitting and compatibility advice. Will be back, thanks for your help.”

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Posted 2 years ago

“I needed a rear derailleur for my MTB, which I stuffed on a ride just a couple of weeks before travelling ro Canada on an MTB trip. Fortunately Swinnerton had one in stock (Relief! We know what it's like getting bike component parts now!) I called their Internet sales dept to confirm delivery and was dealt with very professionally. Ordered on Saturday and delivered on Tuesday. Thanks!”

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Posted 2 years ago

“Top end quality products, such as Dura-Ace R9270 groupset and Pinarello Dogma disc direct mount rear hanger.”

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Posted 2 years ago

“Very fast shipping, no additional customs charges from UK to Germany (however you´ve made that possible) - thank you very much for this smooth transaction. Swinnerton Cycles - highly recommended!”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,586 reviews