Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,581 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price & service”

Helpful Report

Posted 1 year ago

“Good service. Bit delayed in sending (ordered on the 10th, posted on the 14th. Then FedEx lost the parcel so didn't arrive until the 20th after 3 chases to FedEx. Not Swinnerton's fault at all but a faff for me”

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Posted 1 year ago

“Ordering the Thule cycle rack was easy. Item was dispatched promptly and arrived quickly. Good service as one would expect. Thanks.”

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Posted 1 year ago

“Excellent service and fast delivery. Bought Barzo and Mezcal tyres made a massive difference to the way my bike rides.”

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Posted 1 year ago

“I got my order in a relatively timely manner (int’l shipping is what it is). Communication/customer service could be better - my follow-up email was never answered. But, like I said, I got what I ordered.”

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Posted 1 year ago

“Great price and great efficient service from order to delivery”

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Posted 1 year ago

“Excellent service. Was able to buy exactly what I wanted at a fair price. Very well packaged delivery.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Good price, had the stock of what I needed. Excellent customer service. Overall very happy”

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Posted 1 year ago

“Perfect service”

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Posted 1 year ago

“Great prices, fast delivery and we'll packed.”

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Posted 1 year ago

“Ordered two maxxis shorty tyres in sale. Delivered promptly and great fit on my trek top fuel. Would use again.”

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Posted 1 year ago

“My wheel was packed in just a card board box with no extra protection from damage occurring. Need to add lots of bubble wrap or Styrofoam. Other than that a good transaction with fast shipment.”

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Posted 1 year ago

“Sent the wrong items and refuse to refund Blamed me even though I showed them the items on there web site They have consequently changed the web site 😕 My query was beydealt with by the worlds most argumentative man Worst customer service I’ve properly ever had”

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Posted 1 year ago

“Excellent service with fast delivery”

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Posted 1 year ago

“Great pric and swift delivery”

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Posted 1 year ago

“Fantastic, quick service. Highly recommended.”

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Posted 1 year ago

“Great service and excellent customer support”

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Posted 1 year ago

“Purchased a Light Blue 'Kings' frame from Swinnerton Cycles and couldn't be happier. It's beautifully constructed using Reynolds 853 tubing/cromo front fork in a traditional style (horizontal crossbar) and was pleased to see it's equipped to take downtube shifters as standard; this meant I was able to transfer the entire groupset from my knackered old racer to this sparkling new frame. Now up and running with a classic Shimano EX400 groupset, complete with Biopace chainrings and now rides/handles really well. There aren't many manufacturers making this style of off the peg steel frame for less then £1000 in 2023, oh and you get a headset, stem and seatpost with it! The people at Swinnertons were really helpful, responding to my queries almost instantly, the transaction smooth and fuss free. Frame arrived via courier securely packaged in a nice box. Highly recommended. Thanks Swinnerton Cycles”

Helpful Report

Posted 1 year ago

“Website was easy to use. And speedy delivery got Me back on my bike quickly. Cheers”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,581 reviews