Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,600 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bike arrived early which was good and so far very pleased with it.”

Helpful Report

Posted 4 years ago

“I saw the bike listed at $2,600 which was the main interest. I knew shipping would be very expensive so that was not a surprise. Still thought it was a good deal. Then AFTER purchasing my bike I was charged an ADDITIONAL $150 currency exchange fee.... THEN my bike shipment was delayed bc Swinnerton did not provide customs with enough information. THEN I was just charged $370 for customs tax..... this bike is becoming waaaayyyy too much money and I haven't even received it yet! Delivery date was listed for 7/8 it's now 7/11 and still no bike but I've paid a ton of money..... scam?”

Helpful Report

Posted 4 years ago

hI Jollen, as previously stated the conversion rate shown on the site is a guide from xe.com your card issuer may have different rate of conversion this is out of our hands. DHL recieved all doccuments required including customs information and you are liable for any import duties above $800 in the USA please refer to you local customs office for details.

Posted 4 years ago

“Best price, quick delivery”

Helpful Report

Posted 4 years ago

“Very happy! Grest price and excellent service. Ordered an escooter at 23:45 on a Thursday and item arrived on Saturday, sooner then I was expecting. Items appears in excellent condition. After sales pdf invoice request actioned promptly. I would purchase from Swinnerton Cycles again.”

Helpful Report

Posted 4 years ago

“Great company with very good service from the UK”

Helpful Report

Posted 4 years ago

“Excellent communication and a fast delivery will definitely use swinnerton cycles again”

Helpful Report

Posted 4 years ago

“Excellent service during difficult times, Thank you.”

Helpful Report

Posted 4 years ago

“Fast delivery super service 🤙🏻”

Helpful Report

Posted 4 years ago

“Prompt delivery. I say to assemble bike. Good price. Very happy”

Helpful Report

Posted 4 years ago

“Great service and great communication, I was able to amend the order also and it was delivered when they said it would be.”

Helpful Report

Posted 4 years ago

“Ordered a tyre which turned up promptly, just what I was after.”

Helpful Report

Posted 4 years ago

“The equipment supplied, was exactly what I wanted but the delivery was very poor.”

Helpful Report

Posted 4 years ago

“Everything I ve ordered were delivered on time. Prices are excellent. One of the best online bike shops, and trust me, I ve tried lots of them. Highly recommended!!”

Helpful Report

Posted 4 years ago

“I needed Sram shifter service kit as mine was broken, after one phone call, placed my order and received it within couple of days. I do recommend!!”

Helpful Report

Posted 4 years ago

“Despite the obvious problems of late, I feel that swinnerton cycles dealt with my order very well. Keeping me updated when I asked and answering all other questions. The bike arrived in perfect condition and was ready to ride within minutes. Very satisfied all round”

Helpful Report

Posted 4 years ago

“Our package arrived faster than amazon prime. Bought before 9 am and arrived by lunchtime the following day. I wouldn’t hesitate to purchase from them again.”

Helpful Report

Posted 4 years ago

“Super efficient! Order came quicker than expected.”

Helpful Report

Posted 4 years ago

“Good product selection, competitive pricing, timely delivery.”

Helpful Report

Posted 4 years ago

“Received my order very quickly. No hassle”

Helpful Report

Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,600 reviews