Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,582 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order delivered in Four days including a weekend; more than happy with that.”

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Posted 2 years ago

“Just about acceptable service. The item took 10 days to arrive and was unusable due to a fault. I wrote 2 emails, neither of which was answered. One was asking why the item was delayed, the other was to request a return. After 4 more days, I called and was politely offered a return for an exchange or refund. I am waiting for that refund.”

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Posted 2 years ago

“My purchase arrived as ordered and within a sensible time bearing in mind it was ordered over the Xmas period.”

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Posted 2 years ago

“Perfect thank’s”

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Posted 2 years ago

“excelent service”

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Posted 2 years ago

“Purchases arrived as promised and were put in my porch as asked.”

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Posted 2 years ago

“Good product. It took a long time to receive the shipping status and I did not receive a response to my follow up email. Otherwise, good product.”

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Posted 2 years ago

“Now, I know you people have got administrative costs but to charge £6 delivery for a couple of seals that could have gone in a Jiffy Bag and posted for a couple of quid is absolute extortion.”

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Posted 2 years ago

“Great price and very quick delivery, very happy”

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Posted 2 years ago

“Great helmet and very good price”

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Posted 2 years ago

“Had the parts I needed at a good discount ,good communication and quick post.what more could you want”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Easy website to use. Quick delivery”

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Posted 2 years ago

“Very satisfied and delivered on time”

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Posted 2 years ago

“Ordered goods just before Christmas and added to order prior to despatch. Any queries I had Swinnertons replied promptly. The only problem I had was with the courier who delivered to a completely different address in another part of town. The only part of the address that's the same is the first 3 characters of the postcode. I don't hold Swinnertons responsible for this mix-up but the courier has some questions to answer. Fortunately for me, the person who received the parcel in error contacted me and brought the items around.”

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Posted 2 years ago

“Bike arrived set up and ready to go. All i had to do was adjust the handlebars and put on the pedals”

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Posted 2 years ago

“Prompt dispatch, had issues with courier delivery but Will was very helpful”

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Posted 2 years ago

“Quick delivery and quality product highly recommended”

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Posted 2 years ago

“Very quick dispatch and delivery. Happy with my purchase.”

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Posted 2 years ago

“Item was as described 👍 perfect quality I fitted crank shaft sensor same day bike up and running perfectly”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,582 reviews