Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,517 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I pre-ordered a part for my bike - which claimed it would be in stock in 10 days. I received it about 50 days later. I sent multiple emails asking about the delivery time, and also confirming that the part I had ordered was actually the one I needed (it had a somewhat ambiguous title), and zero of my 5 emails were replied to.”

Helpful Report

Posted 1 month ago

“I purchased a CAMPAGNOLO Chain - C-Link 12x Chain Connector Link, very happy with the customer service and the chain link from Campagnolo for my 12 speed Campagnolo Record disc group set.”

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Posted 1 month ago

“I've finally found parts for my old bike so that I can get it back on the road again, many thanks.”

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Posted 1 month ago

“Perfect Service.”

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Posted 1 month ago

“Quick response, fast delivery, very positive.”

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Posted 1 month ago

“Great service definitely use the company again 🙏🙏”

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Posted 1 month ago

“Swinnerton Cycles are good to deal with - an “old school” concern with a wide availability of services and equipment that they are very good at! Good stocks, very good web site and communication and excellent service. I am very pleased to recommend them - they have been very helpful to me.”

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Posted 1 month ago

“Top Peak pump spares available and good price, got my pump working again. Easy to find and easy to order.”

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Posted 1 month ago

“Great service, good value and quick delivery”

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Posted 1 month ago

“Hi, according to the description on your web site I identified my broken saddle as B 73 and ordered the corresponding saddle spares. But the delivered saddle spares are not the right ones. They are much to short. Unfortunately a return for exchange is not be worth because of the high post charges to England. Kind regards”

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Posted 1 month ago

“Swinnerton cycles, I’ve ordered a few bits from them over time and very pleased with the delivery and choice of components and exalant service, 5 stars from me.”

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Posted 1 month ago

“Swinnerton, really good people, really helpful, makes a real difference, very polite and professional”

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Posted 1 month ago

“sorry guys, i paid a bleeding kit for a dominion a4, like your picture, and non-compliant item arrived, not in the same price range. I hope it was a mistake but I can't return it as it is open.”

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Posted 1 month ago

“Excellent friendly and competent service.”

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Posted 1 month ago

“Outstanding customer service with expert advice over 3-4 phone calls. Couldn’t have been more helpful, and sorted me out with exactly the right parts.”

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Posted 1 month ago

“Great product, just ridiculously overpriced by about £8.50”

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Posted 1 month ago

“Good product, great price, great service delivery on time.”

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Posted 1 month ago

“Ordered some Q36.5 clothing at a great price. Order process really simple and items delivered very quickly. Will definitely shop at Swinnerton again.”

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Posted 1 month ago

“Cheapest on the net”

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Posted 1 month ago

“Very good service from Swinnertons. A good price on a Brooks saddle and easy to order. Along with some Shimano brake bleeding spares which are useful to have in your maintenance kit for the future. Good electronic communication with updates and very good quick courier delivery. And I know from past experience that the staff are very knowledgeable and helpful if this is needed. Many thanks.”

Helpful Report

Posted 1 month ago

Swinnerton Cycles is rated 4.6 based on 4,517 reviews