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Swinnerton Cycles Reviews

4.6 Rating 4,582 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Really helpful, great value, I highly recommend
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Posted 2 years ago
Excellent service, great price and fast delivery.
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Posted 2 years ago
Had what I needed and delivered very quickly.
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Posted 2 years ago
Swinnerton Cycles had two items that I required so, I easily ordered them on-line, they were despatched and delivered to me intact and promptly, so no complaints here. The products were big named and of good quality, so good all round!
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Posted 2 years ago
I purchased a Kinesis e -hybrid.It arived promptly and was very well packaged. the one question I asked was quickly researched and answered promptly.Very pleased with my bike. A.Davies
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Posted 2 years ago
Looking for specific hydraulic brake calipers, Swinnerton cycles came up as the only website with the correct parts and at the best price. Delivery was speedy too.
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Posted 2 years ago
I had left a request that they would notify me when my intended purchase would be back in stock. They emailed when the item was in stock, & promptly delivered my item once ordered, great service.
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Posted 2 years ago
Paul was very helpful with my order.
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Posted 2 years ago
Had a part I couldn't find anywhere at a reasonable price.
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Posted 2 years ago
Excellent, very prompt services, product working well, thank you
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Posted 2 years ago
Bought an electric bike in Jubilee sale - came by post in June - electrics did not work so took it to a local bike dealer in Christchurch with experience of the brand. That began a 4 month back and forth with Fazua the battery and motor manufacturer - Swinnertons followed the story and were copied in on all correspondence and in September stated that they would try to move things forward but never got back to me. Issues were resolved finally in October by local dealer and I paid his modest fee for handling (£30) and suggested that as well as reimbursing me Swiinertons made a payment in respect of the fact that I had had no use of the bike (cost over £3000) for over 4 months - they simply paid the £30 and ignored my request for some compensation payment. Awful service!
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Posted 2 years ago
Good selection of products. Not the speediest of delivery service and a non existent points system.. would use again
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Posted 2 years ago
Everything great!
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Posted 2 years ago
I ordered bits and they came on time and as I ordered
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Posted 2 years ago
Sehr zu Empfehlen, merci.
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Posted 2 years ago
great service
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Posted 2 years ago
Excellent products, quick delivery, fantastic prices
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Posted 2 years ago
Good service but nothing happens in a rush.
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Posted 2 years ago
Product was available. Quick delivery
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Posted 2 years ago
Quick service. Good communication re delivery. Excellent product.
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Posted 2 years ago
Swinnerton Cycles is rated 4.6 based on 4,582 reviews