Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,475 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with delivery time.”

Helpful Report

Posted 5 months ago

“I tried with Amazon pay which I have used in the past no go don’t know what the problem is with it, all well with my card . It would also help if you had guides for clothing sizes. Apart from that I’m very happy with Swinnerton.”

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Posted 5 months ago

“I ordered a park tool digital calliper in April 2024 and only received it in June 2024. I took over a month to take delivery despite calling to check up on the order. There was no comms from Swinnerton Cycles what so ever. Thankfully I eventually received the item”

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Posted 5 months ago

“Great stock available for a very specialist item, easy ordering process and quick delivery”

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Posted 5 months ago

“Have not received items yet as you are out of stock of one item even though it stated in stock, no offer of you sending what was in stock. Very good price though I would have cancelled order otherwise.”

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Posted 5 months ago

“Super service and great customer care .”

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Posted 5 months ago

“Very happy with my 1st order, so I've returned for a 2nd... 👍”

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Posted 5 months ago

“Good price on my tyres, speedy delivery”

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Posted 5 months ago

“Fantastic store fpr my cycling needs.great products, fast xdel8very and in the past great customer service. Recently purchased my new Met Ruvale lid and Shimano XC7 shoes. Both work together really well (colourways) and and will continue to shop with Swinnerton cycles. Only gripe I have is with my Met lid. It being am updated modelnt9 the last (of which I also own) Met fpr some reason have changed the closing wheel, which means I can no longer use the rear light which I use on the old model 🤔 Apart from this I love my recwnt purchases 😁 Happy cycling people Stu”

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Posted 5 months ago

“We bought a ladies aluminium framed electra bike. Great price great service. Quick delivery and a fantastic product. Really good quality for the price. Most the bikes we had looked at previously were steel framed so we were delighted when we found this aluminium framed version. Thanks guys.”

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Posted 5 months ago

“Great company with good stock”

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Posted 5 months ago

“Promt delivery of items, decent price, least they were in stock.”

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Posted 5 months ago

“Great price”

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Posted 5 months ago

“Hi Swinnerton. I would love to give you 5 stars because the price and item ultimately were great however, the item was originally stating a delivery window of a few days and in stock, only to change to a preorder which delayed delivery by weeks. In addition none of my messages on the 14th/17th and 23rd May via your site were responded to as I did ask to cancel the order as I had sinse been booked on a cycle fit and wanted to ensure the size was correct as crank length could have changed. I sent three messages over a couple of weeks and all were ignored , the item was then delivered. Fortunately my cycle fit did not change crank length so I am happily using the power meter.”

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Posted 5 months ago

“Very efficient service”

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Posted 5 months ago

“Generally pretty acceptable.”

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Posted 5 months ago

“I have now purchased two bikes from Swinnerton Cycles and I have to say it has been a very pleasant experience each time. The bikes have been excellently packaged and thoroughly checked before dispatching, delivery has been quick and customer service has been exceptional. I had seen the bike I wanted from a different retailer online at a good bit cheaper and Swinnerton Cycles were happy to meet the price, this gave me the reassurance that I was getting the same bike at the same price but from a more reputable company. Thank you Swinnerton Cycles!”

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Posted 5 months ago

“First time using them and everything went through smoothly. I would recomend them to anyone.”

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Posted 5 months ago

“First time buyer with Swinnerton and Michelin for cycle tyres These are great tyres, nice to fit and full of grip. Delivery was exactly when predicted, Swinnerton seem a good company to deal with”

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Posted 5 months ago

“Good price, delivered on time, thx, dave”

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Posted 5 months ago

Swinnerton Cycles is rated 4.6 based on 4,475 reviews