Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,517 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent retailer to deal with. Following an issue I had with a payment online it was dealt with out of hours and promptly. Also I had purchased the wrong product for my bike and found the returns procedure easy and the refund was prompt. I was able to purchase the correct product too which was in stock.”

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Posted 5 months ago

“Great web site easy to negotiate and purchase from. Fabulous service and communication through the whole process with txt messages telling me at what stage the bike was at. Would definitely recommend.”

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Posted 5 months ago

“Very clear website and full of great products - will be back.”

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Posted 5 months ago

“Great equipment and prompt delivery.”

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Posted 5 months ago

“Products received as described and on time. I'd happily use Swinnerton Cycles again.”

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Posted 5 months ago

“productes delivered as specified”

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Posted 5 months ago

“Online purchase - no involvement from a human being - no dramas! 24 months interest free finance was the attraction for me. Happy with my Master frameset, thanks.”

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Posted 5 months ago

“Awesome service, even when dealing with an online exchange because I ordered the wrong frame size. Would highly recommend.”

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Posted 5 months ago

“Good service and value”

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Posted 5 months ago

“The parts I needed were in stock and arrived promptly. Can't be bettered.”

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Posted 5 months ago

“Excellent support. Really good communication and one of the only places in the UK I could get the unique parts I needed. Highly, highly recommended.”

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Posted 5 months ago

“I ordered the wrong mirror and Swinnerton cheerfully exchanged it for the correct version for my bike. Great customer service. Thank you”

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Posted 5 months ago

“Managed to get the items I required when others counldn't”

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Posted 5 months ago

“Zero communication!! Only ordered 2 items (CamelBak Insulated Steel water bottle), both in stock, I then only received one with no notice that the other had went out of stock. I waited several days & eventually checked the website again. I then found it was on back order for 104 days!!! I messaged via website and i was issued with a refund after another couple days... Still with absolutely no communication...AVOID THESE AS OTHERS HAVE HAD SIMILAR ISSUES - TAKE YOUR MONEY & NEVER EVEN HAD STOCK!!!!”

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Posted 5 months ago

“Great product and service.”

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Posted 5 months ago

“Good prices and availability at Swinnerton Cycles. Thanks”

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Posted 5 months ago

“Very helpfully split my order as I needed some parts more urgently than others which were on back-order.”

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Posted 5 months ago

“Negative review for two reasons: the first that the packaging was really poor; the second was that the stickers to be applied to the fenders were not the right size!”

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Posted 5 months ago

“5/5. Very pleased with the service. Correct item, swiftly dispatched.”

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Posted 5 months ago

“Excellent service. Faultless. And a great product (Time Expresso 7 pedals) at a fantastic price! I can't think of anything Swinnerton could have done better. Recommended without reservation.”

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Posted 5 months ago

Swinnerton Cycles is rated 4.6 based on 4,517 reviews