Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,581 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and great products. Thanks for the great service.”

Helpful Report

Posted 1 year ago

“The bike we ordered arrived safely, already been ridden several times works perfectly so good service,”

Swinnerton Cycles 5 star review on 30th March 2023

Helpful Report

Posted 1 year ago

“A little wait for mr order due to stock outage, but, pleased with overall service.”

Helpful Report

Posted 1 year ago

“Hopeless. Still not been delivered. "Out for delivery", and "couldn't find your address" (we are in a massive site in the middle of town where we have been for 200 years). You can't run a business with non-delivery like this.”

Helpful Report

Posted 1 year ago

“Excellent & speedy service for a backpack I needed for next day delivery. And backpack itself (camelback) was excellent).”

Helpful Report

Posted 1 year ago

“Swinnerton ignored a question I emailed them before I bought the bike but I found an answer elsewhere anyway so I bought from them because they were the cheapest shop who had the right bike in stock. It took about a week before the bike was delivered and there was no problems so i haven't had any reason to contact them again.”

Helpful Report

Posted 1 year ago

“Good prices, items quickly delivered. Had no reason to test their returns process yet, but all good so far.”

Helpful Report

Posted 1 year ago

“I was unsure after reading some of the online comments but the price on the bike was so good in comparison i couldn't say no. but great service from start to finish. plenty of emails letting me know what was happening and good delivery.”

Helpful Report

Posted 1 year ago

“Great to be able to order the component in stock as it's pretty rare. Quick delivery. Thank you”

Helpful Report

Posted 1 year ago

“Great and friendly service delivery was fast 👌 chuffed with my purchase.”

Helpful Report

Posted 1 year ago

“Product was a good price and arrived when they advised!”

Helpful Report

Posted 1 year ago

“Fast and professional.”

Helpful Report

Posted 1 year ago

“I'm frequently building one bike and then repairing another so Im ways happy to buy from Swinnerton Cycles. Competitive prices, good service and wide range of stock. Components are easy to find on their online shop.”

Helpful Report

Posted 1 year ago

“Great service. Goods delivered very quickly.”

Helpful Report

Posted 1 year ago

“Extremely helpful re my purchase and delivery arrived within 3 days. I will definitely use them again.”

Helpful Report

Posted 1 year ago

“Good price and excellent service. Arrived next day by courier which was great. Highly recommended”

Helpful Report

Posted 1 year ago

“Only criticism is that there is only the FedEx option for postage, so delivery cost almost as much as the part I ordered.”

Helpful Report

Posted 1 year ago

“Not very good let down by FedEx. When ever chain reaction and wiggle can do 48hr delivery. I hope the 2nd a temp to deliver is not with FedEx and with royal mail. As if I'm not at home it will go to the local depot which is 10min walk from home.”

Helpful Report

Posted 1 year ago

“Great price and product exactly as ordered. Would have been 5 star except delivery comms had no status updates, went from order confirmation to ‘we are delivering you package today’. Quick delivery however!!”

Helpful Report

Posted 1 year ago

“Good buy, job done”

Helpful Report

Posted 1 year ago

Swinnerton Cycles is rated 4.6 based on 4,581 reviews