Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,595 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,595 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and fast delivery. Thanks.”

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Posted 4 years ago

“Great Service.”

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Posted 4 years ago

“I will use them again. They replied quickly to any communication I had with them. And sent the items to me as soon as they had received it form their suppliers.”

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Posted 4 years ago

“Excellent service and timely international delivery!”

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Posted 4 years ago

“Great order fulfilment. I did ask via message if it could be delayed slightly to when I was home but perhaps message did not get through. Anyway it was not a problem as my neighbour took in. Not used Tacx yet. Very slight damage on base but don’t think this will cause a problem”

Swinnerton Cycles 5 star review on 15th September 2020

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Posted 4 years ago

“Very fast delivery! Way ahead of projected arrival. Thanks!”

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Posted 4 years ago

“Great service and thank you for getting my Shimano part to me so quickly!”

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Posted 4 years ago

“No hassle very easy to deal with, will use again.”

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Posted 4 years ago

“Originally the product didn’t arrive, but when I complained, they immediately got onto it and a replacement was promptly sent. The mirror itself was easy to fit and adjust - and gives a really useful rear view. Excellent product.”

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Posted 4 years ago

“Svårt att se vad man köper”

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Posted 4 years ago

“I'm on the other side of the pond all the way in california. I've heard about this shop on the e bike forums. I've been looking for a specific length Shimano steps speed sensor and could not find a 550 mm length as a spare until the recent day when mine failed. I researched 540 and low and behold swinnerton had them in stock. I paid extra for dhl courier service and received the part two days later ...amazing.. you guys are lucky to have such a shop in your neck of the woods. Sony amazing.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service, I would use again.”

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Posted 4 years ago

“Online purchase of a specialist seat component. Smooth transaction; perfect item, good price and quick delivery. Couldn't ask for more really!”

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Posted 4 years ago

“Requested call back for some advice/info on suitable touring pedals. Call back came through v quickly which is exceptional. The advice was first class and the subsequent order I placed for pedals and clips was delivered perfectly and the items are 100%. [I think it was a Mr Swinnerton I spoke to which is a nice touch and emphasised the nature of the business - will use again for sure)”

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Posted 4 years ago

“Arrived as promised, well packed, in perfect condition and is now on the back wheel of our tandem. I will gladly use Swinnerton Cycles again. No fuss no issues.”

Swinnerton Cycles 5 star review on 10th September 2020

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Posted 4 years ago

“Swinnerton were excellent. However their courier Hermes was a disaster. Dropped off parcel at wrong house over a week ago and still not had any info back from them. Luckily it was with a neighbour who knew us and brought it round.”

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Posted 4 years ago

“Great Price, service and speedy delivery”

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Posted 4 years ago

“Excellent prompt service!”

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Posted 4 years ago

“Great experience! They had a item that was hard to find and got delivered to me in the USA in less than a week. Massive thank you to the Swinnerton Cycles Team!”

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Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,595 reviews