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Swinnerton Cycles Reviews

4.6 Rating 4,517 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,517 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.
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Posted 4 years ago
Sadly my experience of Swinnerton is quite poor. 6 weeks to deliver a single Mountain Bike tyre with no communication or updates.
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Posted 17 hours ago
Excellent quality bike parts at a competitive price.
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Posted 1 day ago
Always a good service , price and delivery
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Posted 1 day ago
First class service from a first class company!!
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Posted 4 days ago
Excellent to deal with. Very helpful on the phone. It was a bike I was struggling to get elsewhere and it was delivered next day fully assembled! Definitely recommend
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Posted 4 days ago
Very good. Prompt delivery.
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Posted 4 days ago
Reasonable prices, quick delivery
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Posted 4 days ago
Great price and service, speedy delivery
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Posted 1 week ago
I bought some replacement mudguard ‘eyes’, they are better than the originals. They arrived quickly and were exactly as advertised.
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Posted 1 week ago
Easy to use
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Posted 1 week ago
Fantastic bike arrived on time and well packaged.
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Posted 1 week ago
Great service and communication.
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Posted 1 week ago
prompt service on a part that was difficult to obtain.
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Posted 1 week ago
Incredible service , friendly engaging and helpful
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Posted 1 week ago
Excellent service, would recommend.
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Posted 1 week ago
Perfect service
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Posted 1 week ago
Absolutely excellent service
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Posted 1 week ago
Fair price and quick delivery
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Posted 1 week ago
Excellent service with goods dispatched promptly and arriving in time to repair my bike ready for the following weekend.
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Posted 1 week ago
I ordered a chainring online. I had a saved address from some years ago which I did not checked properly before completing the order. When I received the email.confirmation I spotted this error. I telephoned the store direct and spoke to someone who updated the address on my order. Unfortunately they'd update the billing address not the delivery address, so the item got sent to my old work address from 4 years previous. My mistake, but I thought if sorted it out when I telephoned. I then had to pay for my old work place to (very kindly) post it onto me. The moral of the story... check your delivery address properly !! A lesson learnt from me, but sloppy from Swinnertons who didn't change the delivery address. Very disappointing 😞
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Posted 1 week ago
Swinnerton Cycles is rated 4.6 based on 4,517 reviews